Customer Service Sales

* *** * * * L K I N S O N D R I V E C L E RO M N T, F L 3 4714

( 3 5 2 ) 4 0 4 6174 M A L D O NA D O M A R I A 4 6 @ YA H O O . C O M

MARIA E. MALDONADO

CAREER SUMMARY

Seeking employment with an organization that offers career advancement.

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SUMMARY OF QUALIFICATIONS

Customer service

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Retail

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Computer Knowledge in Microsoft Word

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Data Entry

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Strong communication skills

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Bilingual

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Office equipment

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Team player

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WORK OF EXPERIENCE

08/2010 Sun Hospitality Resort Services Lake Buena Vista, FL 32821

Housekeeping Supervisor:

Assigned rooms to the housekeepers and performed full inspections of the rooms after

cleaning was complete.

12/2009 5/2010 Jackson Hewitt New Haven, CT 06511

Tax Preparer

05/2006 07/2010 Christian Community Action New Haven, CT 06519

Vocational Coordinator:

Provided shelter residents with job placement, school enrollment for GED or Vocational

training.

Emergency Service Specialist:

Assisted clients that were homeless, did intake to come into the shelter, provided the

community with food, helped them find housing for them and their families, provided the

community with pampers for their babies. Also did energy applications for energy

assistance.

12/2010 5/2009 Jackson Hewitt New Haven, CT 06511

Tax Preparer

1998 2005 LULAC Head Start Inc. New Haven, CT 06511

Receptionist:

Greeter

Answering telephones

Faxing

Filing

Creating new files for all classrooms

Made lunch orders for the classrooms

Made labels for mailing letters and for time cards

Family Advocate:

Recruitment for Head Start and School Readiness Programs

Filled out applications for Head Start and School Readiness Programs

Collected all documentations from parents

Placed children in classrooms based on their ages and needs

Made home visits and provided assistance to parents and families upon needs

1995 1997 Wal Mart East Haven, CT 06513

Shoe Department:

Maintained the shoes in order

Took inventory of all merchandise

Priced all merchandise on sale

Placed sale sign on racks

Assisted customers with their needs

1992 1995 J Silver Clothing Store East Haven, CT 06513

Sales Retail, Cashier, Key Holder:

Open the store

Count cash draw

Inventory

Unpack merchandise

Price all merchandise

Inventory

Supervised

Made end of the day deposit

Made sure store was ready for next business day

EDUCATION

GED

08/13/2008 University of Connecticut

Award:

Family Development Credential

Department of Human Development and Family Studies

Completion of:

Coursework, Portfolio Development, and Objective Examination

Training:

CAREERTRACK

Managing Emotions Under Pressure

LANGUAGES

English

Spanish

Contact this candidate