Engineer Quality Assurance

ABHISHEK SHARMA

****, ******** *****, ******, ** 75252

*********@********.*** 469-***-****

www.linkedin.com/in/sharmaabhishek2

EDUCATION

University of Texas, Jindal School of Management, Dallas, TX May 2016

Master of Science in Information Technology and Management(GPA:3.33/4.0)

Uttar Pradesh Technical University, Uttar Pradesh, India June 2011

Bachelor of Technology in Information Technology

• Elected by department student body to manage relationship between leadership and

student base; re-elected for 4 subsequent years

• Mentored 450 students over 2 years by holding 25+ professional development sessions

and mock interviews at the invitation of Head, Career Services Department

EXPERIENCE

Tata Consultancy Services Limited, Gurgaon, India April 2014 – July 2014

Systems Engineer

Client:-CVS Rx-Connect

• Designed and Implemented 500+ Test Cases to ensure 100 % quality assurance.

• Analyzed and rectified more than 10 areas of the client requirement document, removing

redundancies and streamlining the functionality

• Collaborated with senior Business Analysts and content managers to prepare Business

Requirement Documents and Use Cases

Assistant Systems Engineer March 2012–

March 2014

Client:-Tata Starbucks

• Led IT implementation and support for 6 largest flagship stores across the country; member of

the core IT team that launched Starbucks in India

• Trained 80+ Starbucks end users to use the IT application from store begin to store end

• Interacted with Starbucks partners nationwide and resolved 700+ complex and high severity POS

application and backend server issues

• Automated and redesigned the weekly activity of Point of Sales mapping between local and

common server, eliminating the risk of duplicate data entry and reducing team effort by 2 hours

per week

• Led all User Acceptance Testing (UAT) and Sanity Testing to rollout error free product

• Worked continuously for 36 hours after a server crashed 1 day before a store rollout; rebuilt the

server overnight with the help of configuration team to launch the store as expected

• Awarded ‘TCS Gems’ by the leadership within the initial 6 months for contribution to the project;

also voted as the ‘Best Team’ by the management for 2 quarters consecutively

• Mentored 3 trainees during an ongoing critical release; the module assigned to the trainees saw an

incident free production release

HCL Infosystems Limited, Noida, India June 2010 – July 2010

Quality Assurance Intern

• Participated in building and validating test cases; eliminated functional misalignments from a

Java based web application

TECHNICAL

• Java, C++, Excel, SQL, HTML, SASMiner, JavaScript, HPQC, Tableau, JasperReport,

Linux

ADDITIONAL

• Volunteered 2,000+ hours over 5 years to teach and rehabilitate unprivileged children;

provided first aid and foster home for children with urgent needs

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