Audrey Joan Topper
**** *** ***** ** ********, FL 33805
Objective Secure a position for Administrative support to supply your
organization with a professional, reliable, top quality
employee.
A strategy I have come to rely on is that teamwork is the cornerstone
to growth in business and as an individual.
Utilizing my experience and knowledge will further strengthen your
department and maintain a world class level of service for
your company.
EMPLOYMENT
FedEx - Harrison AR 870-***-****
Experience
Facility Services Representative
December 2008 - March 2010 under - Billie Phifer
Maintain Standard Facility and Repair Process through the
use and continued update of information in the Access
data base software Facility Focus.
Based in Lakeland, I processed Fedex National facility
repair invoices, then moved into working Service
Center regional work request to
maintain the facilities to Fedex standards to provide a
safe work environment including ordering a variety
of maintenance materials for installation by
contractors. Supplier Performance Team Member.
Maintained contractor files. Supplied inter-departmental support as
needed.
Facility Services Administrative Assistant
January 2004 - December 2008 under - Tom Hodges
Responsible for supporting Facility Service Manager with
projected
expenditures for FedEx National capital projects, and
annual cost. Liaison between Manager and 6
support technicians, Housekeeping management,
contractors, and internal department administration.
I managed all aspects of service contracts for Fedex
National and Fedex Freight service center locations
in the South and Eastern part of the US.
Penske Utility Rental - Reading PA HR Dept 610-***-****
Experience
Branch Manager/Sales Administrative Support
August 1998 - December 2003 under - Mark Kelley
Responsible for Branch AR,AP procedures, customer and
vendor file maintenance, multiline phone system.
Supported 4 auto technicians for parts ordering and
inventory. Copying, filing, report generation, meeting
minutes, company wide information distribution.
I was also responsible to the District and Divisional
managers to maintain operations procedure documentation,
inventory, billing, and customer accounts research,
maintained equipment maintenance database, leasing, and
creating advertising brochures.
Education
Skill Soft - Skill Port online education - March 2009,
August 2009
Hillsborough Community College - 1980-1983
A/S Degree in Data Processing/Programming
Polk Vo-Tech - August - September 1978
Office education certificate
Mulberry High School - 1975-1978
Graduated
Hardware/Software
Experience
Desktop- LAN network, IBM AS400, 36, and 34
Mainframes.
Various peripherals attached.
Data Base software- Facility focus, Micro Main,
sharepoint.
Processing software- MS office, works, Corel office
suite.
MAPICS, PeopleSoft.
Education/interactive software- skill soft. LAN-
Intranet.
References
Wanda Jones - 863-***-****
414 El Salvador Dr Lakeland, FL 33809
Joyce Cravero - 863-***-****
505 Hillside Dr Auburndale FL 33897
April Gardner - 863-***-****
2804 Gale Rose Dr Lakeland FL 33805