Customer Service Human Resources

Krista Guttentag

***** ********** ****

Los Alamitos, CA 90720

Home Phone: 714-***-****

Qualifications

1. General Administration with focus on office organization and company

products

2. Proficient with computers and software applications such as Microsoft

Word, Excel, PowerPoint, Internet, and Email

3. Efficient, fast learner, flexible, and dependable

4. Provide excellent customer service, excellent listener, team player,

results oriented

5. Detail oriented, work well under pressure, efficient, great attitude

Education

Graduated from Marina High School - June 2003

Graduated from Golden West College, Associates Degree - December 2009

Experience

Varco, Garden Grove, California

Office Administrator Assistant, June 2004 - June 2010

< Evaluated suppliers products and services and selected the best

based on quality,price, capability

< Effectively communicate with all levels of management ( President,

vice president, managers, controller and employees)

Account receivables and payables

Organize company records so all management could access and

tracking

. Handle multiple phone lines and complex customer issues

. Responsible for shipping and receiving company orders

. Utilized computers and software programs to process orders

. Handled Human resources

JCPenney, Westminster, California

Customer Service, October 2001 - June 2004

Assist customers with their product selections and assist them with

their product questions (both catalog and in-store merchandise)

Maintain the store records and merchandise in a neat and organized

manner

Answer multiple phone lines and transfer calls

Solve customer issues

Update inventory records

Provide recommendations for store improvements

Always exhibit a great attitude no matter how challenging the

situation

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