Sales Manager

LUIS J. MARTI

Urb. Miraflores

***** ***** ******* ******, ****** Rico 00646

Home: 787-***-****

Cellular Phone: 787-***-****

E-mail: *************@*****.***

SUMMARY

Proven ability to assess organizational need and implement effective administrative procedures.

Have extensive sales, management, human resources, and effective communicating skills. I can

function with minimal supervision, and consider myself a team player. Have over 15 years of

experience dealing with company employees at all levels. Develop and implement selling

strategies with distributor ownership and sales force. Have selling experience in automotive,

pharmaceutical, hospitality, industrial, heavy equipment, and food processing plants. The position

desired would be at a Regional and/or Divisional level in the Florida region.

PROFESSIONAL EXPERIENCE

July 2009 to present Professional Facilities Management, Inc. Alabama

General Manager

• Start-up the contract for Plaza Carolina Mall, a Simon Mall. This position is to hire and

train supervisory and employee personnel in the area of cleaning and maintenance

processes.

• Act as agent of the company in Puerto Rico to develop and grow our business unit.

• Developed a strategy for increasing company revenue and exposure in the Puerto

Rico market.

• Developed a list of target future accounts.

• Develop and maintain a good working relationship with our client.

• Manage 3 supervisors and 36 union employees.

• Implement and maintain company policies and procedures within the business unit.

February 1, 2007 – April 1, 2009 Spartan Chemical Company, Caribbean Islands

Regional Manager (Caribbean)

• Manage the Region through 10 authorized Spartan Distributors, US Virgin Islands,

Dominican Republic, St. Lucia, Barbados, Bahamas, Trinidad & Tobago, Aruba, St.

Maarten, Bahamas, and Puerto Rico.

• Schedule visits to assist Distributor Sales Representatives in increasing sales

revenue through set appointments and cold calling.

• ISSA Cleaning Expert Certification

• Certified to train end-users in Floor-Care Carpet-Care, Wood Floor-Care, Laundry,

Hospitality, and Health-Care, Food & Beverage, Industrial, Automotive, and

Concrete-Care to include Epoxies, Waste Management, Food Processing, and

Building Services.

• Responsible for $1.5M Region. Increased sales by 13% every year.

July, 2001 – January, 2007 Dade Paper Company, Miami, Florida

Sales Manager (Miami Branch)

• Manage 56 sales representatives in the selling, training, and account penetration.

• Schedule work-days with sales representatives to ensure proper coverage of all

requirements as well as efficient completion of routine selling tasks.

• Coordinate all demonstrations requirements between sales staff, environmental

services, equipment manager, and customer staff to ensure that communication of all

requirements is successfully achieved.

• Assist in the development of programs that increase the efficiency and productivity of

the customer’s employees.

• Served as Dade Paper Company corporate trainer for the development and

implementation of a new housekeeping performance management program for

Continental Group.

• Maintain and responsible for gross sales profit of 54% in the Environmental Services

Program in the Miami corporate branch.

• Carried out daily office operations to include report developing, scheduling, planning,

purchase requisitions, safety training, and other jobs as assigned.

• Responsible for the cleaning and maintenance of the Miami Branch and Corporate

office.

June, 2000 to July, 2001 Atlantis Resort, Paradise Island, Nassau, Bahamas

Sr. Director of Plant Facility and Distribution (1yr. ex-pat contract)

• Responsible for Laundry Director, Chief Engineer, Distribution Managers, and 135

employees. Responsibilities included the coordination and distribution of work

assignments, monitoring of work performance to ensure efficiency and accuracy of

processing data, and training of staff.

• Designed, developed, and implemented a distribution system throughout resort.

Implementation cost of $300,000.00 with an ROI of $2,500,000.00 in the first year.

• Researched and developed reports regarding procedures and processes that

improved the efficiency of the department.

• Composed monthly safety reports and maintained data on all job related injuries.

• Assisted the SR. VP. And General Manager in developing departmental budgets,

supervising of Rooms Division, renovation of 470 rooms, and oversees 26 F&B outlets

within the resort.

• Supervised daily operations of data entry, filing, reconciling, and resolving customer

issues.

• Responsible for maintaining a $9,000,000.00 budget to include resort truck fleet.

• Analyzed facility operations and procedures of other resort sister facility and

developed new processes and procedures that increased departmental efficiency and

eliminated the chronic backlog service problems.

SKILLS

Bilingual-Fluent (English/Spanish)

Microsoft Office (Word, Excel, PowerPoint, Outlook, and Access)

Environmental Services trained and certified

Tenant equipment certified

Clarke equipment knowledge

Knight equipment certified

Johnson/Diversey product certified

Spartan Chemical Certified

Ecolab Chemical Certified

Registered Laundry and Linen Director

ISSA Cleaning Expert- Certified (ICE)

EDUCATION

Bloomfield College, Bloomfield, New Jersey

April 1988

Materials Management Certification

Eastern Kentucky University, Richmond, Kentucky

February, 1998

Diploma,

Major: Environmental Services, Registered Laundry and Linen Director

Johnson Diversey University

Spartan Chemical University

References furnished upon request

Contact this candidate