Customer Service Representative
Resume:
Sharon Hill
Montgomery, Al ****6
************@*****.***
Objective
Seeking a position with your company to utilize my current skills and to
enhance my knowledge of any skill that may be placed before me. Also to
analyze and solve problems working as a team player, to make a difference
in people's lives.
Education and Training
Graduate of Bullock County High School
May 1992
Professional Work Experience
Rheem Manufacturing (02/2005-present)
*Experienced in assembling the hot water heaters
*Knowledge of making the burner unit for commercial heaters
* Certificate in Work Keys
*Strong communication skills
*Field experience in electrical and gas water heaters
* Experienced in carrying out instructions furnished in written, oral or
technical form
*Knowledge of Microsoft Word & EXcel
Advance America Payday Loan (08/2004-02/2005)
*Experienced in customer service (communication skills, written and
oral
*Knowledge of balancing and counting money daily
*Call customers throughout the day to set up payment arrangements
* Count and balance the safe also made deposits daily
* Experienced in opening and closing the store for business
* Knowledge of basic computer Data Entry Skills
OSI-Bellsouth Calling Center (03/2001-08/2004)
*Served as a C.S.R (customer service representative)
* Worked with customers on inbound and outbound calls to set up
arrangements on accounts
*Experienced in receiving credit card payments, on telephones bills, cell
phones, internet cable, multitasking and customer friendly
*Experienced in working in stressful situations while being adaptable to
changes and creating goodwill with internal and external customers
Wayne Farms llc (1992- 03/2001)
*Experienced in supervising 20- 30 employee's
*Experienced in deboning, traying and packing the whole chicken
*Knowledge of doing time sheets for employee payroll
References Upon Request
Contact this candidate