Customer Service Medical
Resume:
Gema Oronia
***** ** ******** ***. *********, OR 97006
Home 503-***-****,Cell 626-***-****
***********@*****.***
Objective:
Seeking an opportunity as a medical biller & coder in a position that utilizes my skills while
offering challenging experiences and provides professional growth in the medical field.
Skills:
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Insurance verification Data entry
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Payment posting Workers compensation
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CPT-4,ICD9, HCPCS coding Collections
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Anatomy & physiology Medical/Medicare
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TRICARE/CHAMPVA Typing /45 key 100% act
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Medical terminology Medisoft billing software
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State disability Explanation of benefits
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CMS-1500 forms Bilingual/Spanish
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Insurance forms
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Experience:
SuperCare Pharmacy City of Industry, CA
Medical Insurance Billing & Coding (Externship) 2010
Payment Posting and building reports, spreadsheet
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Data Entry, patient and medication information input
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Basic office, alphanumeric filing, prescription faxing, email, sorting bills,
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Worked with various types of insurances, Medicare, medical,
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Worked with various types of codes, i.e. CPT-4 and ICD9’s
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CSR Personnel Portland, Oregon
Customer Service Agent 12/08-03/09
Provided customer service for call center.
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Processed applications
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Problem solving and decision making on customers of applications
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Answered 200 inbound calls per day
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Aerotek Portland, Oregon
Receptionist/Data Clerk 06/08-11/08
Answered incoming calls from multi-line switchboard
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Transfer/route all calls, take messages as needed
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Windows, Microsoft Office, Excel, Data Entry, Internet, Fax, Filing
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Sears Portland, Oregon
Fine Jewelry Cashier 09/07-03/08
Greeting and warmly assisting customers
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Taking special orders and request
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Handled cash register, money and jewelry count
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Open new accounts for store credit card
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Education:
Everest College City of Industry, CA
Medical Insurance Billing and Coding Diploma 2009/2010
Certificates: Everest College
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HIPPA certificate Medical provider training certificate
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Uniform billing (UB)-04 Diagnosis coding using the ICD-9cm
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CMS 1500 certificate
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References: Available upon your request
Contact this candidate