Customer Service Management

John E. Smith III

**** **** ** ******* ******

Springfield, MO. 65807

205-***-****

**************@*******.***

Profile

. Psychology Major

. Interested in long term employment in a stable company with

performance based advancement opportunities

Education

Bachelor of Science in Psychology, University of Alabama Birmingham

2009

. 3.1 GPA

. Two- year academic scholarship

. Minor in Forensic Psychology

Experience

Doulos Ministries Inc.

. Cooperated with a team to provide a safe loving environment for

troubled teens

. Prepared weekly progress reports for staff counselors

. Supervised youth in daily activities

Guthrie's of Oneonta

2009- 2010

. Exercised time management to ensure customer satisfaction

. Helped improve facility's health inspection score

. Maintained company standards for food preparation and customer service

Jason Alan Custom Homes

2008

. Cooperated with team to build house

. Managed lawn care

ARC of Blount County

2003- 2005

. Assisted clients in reaching long term behavior modification goals

. Supervised multiple clients daily activities

. Planned occasional outings for clients

. Maintained household cleanliness

Russia For Christ

2000-2008

. Planned and supervised recreation (sports, swimming, archery) for 15-

20 children

AYSO Referee

2003

. Supervised soccer match according to AYSO regulations

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