Manager Medical

PHILIPPA I.RAMIREZ

**** ******** *****

Land O Lakes, FL 34639

Home 813-***-****

Mobile 813-***-****

E-Mail: ************@*******.***

Medical Practice Management/Clinical Research

• A dedicated, organized and highly trained Medical Office Manager/Administrator

with over 20 years of experience in healthcare arena. Organizing and staffing,

establish structure for accomplishing plan requirements, encouraged cross-training

and skill development

• Performed general oversight of daily office operations, direct, plan and coordinate the

daily operations, medical billing, knowledge of fiscal management techniques

coupled with knowledge of governmental regulations and compliance requirements.

• Hire, train, motivate employees, conduct employee reviews, maintain staff schedules,

develop, implement and monitored annual practice budget, implement process

improvements, review aging and financial reports, and approve payroll hours.

• Responsible for providing the highest quality of housekeeping services to the clinic,

strive to maintain a safe and sanitary environment for the patients, visitors and staff

• Organize regular staff meetings with the Management team and office personnel

• Supervision, including preparation and monitoring job descriptions, salary reviews

and personnel evaluations

• Internal chart auditing experience, prepared accurate and timely formal written

reports on findings and recommendations and ensured that coding and written

documentation in patient charts is properly documented in accordance with FQHC

standards

• Coordinated orientation and training programs for newly-assigned clinical and

administrative staff

• Anticipated staffing needs in advance, communicated with other Site Managers as

needed for reasonable staffing coverage needs

• Completed regular Medical Records, front office and nursing audits on duty

performance, reviewed results and document responses to improvement needs,

reporting trends or problem areas to Director of Operations

• Manage office petty cash, expense reports and vendor invoices for payment

• Monitor Investigator sites for GCP/ICH compliance

• Performs pre-study site qualification visits to evaluate adequacy of site, investigator

and designated site personnel

• Performed ongoing monitoring visits at assigned investigational sites to verify that

the rights and well being of human subjects are protected and reported clinical data is

accurate, complete and verifiable from source documents

• Prepared and submitted timely, accurate and complete monitoring reports

• Ensured that clinical sites had adequate supplies of product and material to

effectively conduct the study

• Conduct regulatory document review at the sites

• Informed Consent Form review for adherence to study protocol and IRB

requirements

Management:

• Ability to manage budgets through monitoring center activities

• Strong execution skills and perseverance

• Leadership and teambuilding skills

• Ability to manage budgets through monitoring center activities

• Strong execution skills and perseverance

• Leadership and teambuilding skills

• Ability to demonstrate excellent analytical, critical thinking and problem solving

skills

• Excellent organizational and time management skills

Experience:

2009-2010 PREMIER COMMUNITY HEALTHCARE, Dade City, FL

Site Manager

2007-2009 HEALTHPOINT MEDICAL GROUP, Tampa, FL

Practice Manager

2006-2007 PHA/MED3000, Tampa, FL

Site Manager

2003-2006 DR. JOHN SCOTT - Psychologist, Tallahassee, FL

Office Manager

2001-2003 LASERSIGHT TECHNOLOGIES, Orlando, FL.

Clinical Research Associate

2000-2001 PAREXEL INTERNATIONAL, Alexandria, VA.

Clinical Research Associate/Contractual for Merck Pharmaceuticals

Education: Greenshaw High School, Sutton Surrey UK

BS Business Administration Windsor College UK

Certificate of Continuing Education in Management and Leadership

Skills

Additional Extensive computer knowledge including Access, Microsoft Word, Excel

Skills: PowerPoint, PCN, Medical Manager, Centricity/Logician/Citrix EMR,

QuickBooks, Medical Manager. Assisted with the “Go Live” training of

Clinical staff and Physicians for EMR/EHR implementation of

Sage/Intergy software in March 2010.

Contact this candidate