Project Manager
Resume:
CHRISTOPHER S. LEAVITT, PMP, CSSGB
**** ********** ****, ******** ******, Az 85253 Telephone: 704-***-**** Email: *********@***.***
Senior Project Manager
Accomplished Project & Program executive with diverse technical, engineering, IT and process improvement
experience seeks to add value to your team through industry proven and standardized project management
methodologies and tools. Strengths include a strong ability to comprehend and improve various systems,
processes & technologies. Visionary with ability to understand emerging business needs. Successfully
completed projects in environments ranging from unstructured start-ups to the rigor of Fortune 100 companies.
• Customer management & status reporting • PMO & ITIL structured environments
• Project planning, issue & risk management • Lean & integrated solutions
• Program management • Portfolio management
Core Competencies Skills
• Road map development and • Secure capacity, resource and
STRATEGIC PLANNING
implementation (3-year plan) budget sponsorship
• •
Phased project / program approach Identification of “quick hits” to
TACTICAL SOLUTIONING
toward roadmap generate immediate results
• •
Identify customer Critical to Quality Requirements mapping (business –
CUSTOMER RELATIONSHIP MANAGEMENT (CTQ) requirements technical - system)
• •
Deliverable expectations Status Updates
• •
Alignment of projects to support Ensure appropriate resource
PROGRAM MANAGEMENT
program goals support (RASCI)
• •
Infrastructure project management Identify change impact to entire
SYSTEM & PROCESS ENGINEERING
• system
Simulation Modeling
• •
Continuous Improvement Total Quality Management (TQM)
LEAN SIX SIGMA
• •
Lean Methodologies Statistical Process Control
Professional History
Hewlett Packard, Detroit, Michigan 2007 to present
Global Information Technology Hardware and Application Business Services (publicly held)
• Senior Program Manager, Global New Account Start Up 2009 – Present
Led multiple business process improvement projects resulting in cycle
reduction from 3 week to 1 day; simplified process for cross training.
Created, updated and transitioned new account start-up transition &
transformation tools and processes to web based platforms.
Led multiple business process improvement projects utilizing web based
processes resulting in cycle reduction from 3 week to 1 day; simplified
process for cross training.
Developed & maintained user community web based production environment
used internally & externally for business process tool access and new
account information.
Created & maintained multiple environments for various unit, integration &
production testing
Developed and supported policies to support above to align with ITIL Service
Management processes
• Senior Project Manager, GM Account Enterprise Programme Governance Office
2007-2009
Led troubled client facing project interventions resulting in on-time and on-
budget project deliveries.
Applied Lean and Six Sigma methodologies to reduce internal process costs.
Savings ranged $500,000 - $1M annual.
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CS Leavitt Resume / CV Project – Program Management
Supported Enterprise Programme Governance Office activities including
portfolio analysis, contracts and financial concerns.
Provided project management coaching & mentoring – Instructor for PMP
certification classes
Plastipak Packaging, Plymouth, Michigan 2005 – 2007
Global Food, beverage & consumable goods packaging manufacturer (privately held)
• Manufacturing Services Project & Program Management, CV $100K – $50M
Led multiple new product introduction and new process introduction projects
at North American manufacturing sites
Created and deployed supplier new equipment acceptance program
Created supplier rating & root cause processes
Sponsored re-introduction of corporate project tracking system
Coaching of standardized approach to project management
AMCOR PET Packaging, Manchester, Michigan 2003 – 2004
Global Food & beverage packaging manufacturer (publicly held)
• Program Manager – Corporate Engineering Support, CV $100K - $4M
Led multiple new product introduction and new process introduction projects
at North American manufacturing sites
Created and deployed standardized tooling manufacturing procedures
Created tooling tracking system
Created supplier rating & root cause processes
Coaching of standardized approach to project management
Honda Manufacturing of Alabama (HMA), Lincoln, Alabama 2001 – 2003
Automotive Manufacturer (OEM) of Odyssey Mini-Van (Publically Held)
• Supplier Development and Technical Specialist - New Model Purchasing Group
Co-Led relocation of 13 critical to start-up suppliers
Led production operations team at interior suppliers
Owned quality, delivery & performance rating (OEE) for interior suppliers
Led on-site supplier crisis management
Leavitt Consulting, Mooresville, NC 1992 – 2001
Global Business Process Consultant to the sheet metal fabrication industry
• Proprietor, 1992 -2001
Contract & long term assignments
Led multiple new product and new process introductions
Engineering, product design, CAD-Cam programming, operations and
maintenance services
Certifications
• Project Management Institute (PMI) – Project Management Professional (PMP)
• American Society of Quality (ASQ) – Six Sigma Green Belt (CSSGB)
Education
• University of North Carolina, Charlotte, NC - Bachelor of Science Manufacturing
Engineering Technology
• Central Piedmont Community College, Charlotte, NC – Associate in Applied Science,
Manufacturing Engineering Technology
• National Institute of Technology, Cuyahoga Falls, OH – Electronic Technology
Affiliations
• Inte • Microsoft Project Users Group (MPUG)
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CS Leavitt Resume / CV Project – Program Management
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Professional Development
• Oriel Black Belt Lean and Six Sigma Training – 4 week (160 hr) Black Belt training
• ITIL Service Management Essentials – Information technology information library
• Kepner Tregoe Workshops – problem solving, decision analysis and team building
workshop series
Key Words
BLACK BELT, GREEN BELT, DESIGN FOR SIX SIGMA, DFSS, DEFINE MEASURE ANALYZE IMPLEMENT CONTROL, DMAIC, PDCA, PDSA, DEMING, STATISTICAL PROCESS CONTROL, SPC, SPECIAL CAUSE, VARIATION, OUT OF CONTROL, FEMA, HOUSE
OF QUALITY, HOQ, QUALITY FUNCTION DEPLOYMENT, QFD, DEFECT, ROOT CAUSE, KAIZEN, LEAN, SIGMA, SIX SIGMA, CONTROL CHARTS, FLOW CHARTS, PROCESS FLOW, METRICS, GAP ANALYSIS, KEY PERFORMANCE INDICATORS, MINITAB, EXCEL, CRYSTAL
BALL, SPREADSHEET MODEL, SIMULATION, PROMODEL, OPERATIONS SCIENCE, LINEAR MODELING, VISIO, AUTOCAD,SWIM LANES, CONTINUOUS IMPROVEMENT, CI, CONTINUOUS PROCESS IMPROVEMENT, CPI, STORYBOARD, 5S, KANBAN, PULL, PUSH,
POKA YOKE, PROCESS SPECIFICATION, PROCESS CAPABILITY, CUSTOMER SPECIFICATION, OPERATIONS SCIENCE, SPREADSHEET ANALYSIS, REQUEST FOR QUOTE, BID PACKAGE, ENTERPRISE PROGRAM GOVERNANCE OFFICE, PROGRAM MANAGEMENT OFFICE,
PROJECT SCHEDULING, PROJECT EXECUTION, PROJECT PLAN, PROJECT INITIATION, PROJECT SCOPE, PROJECT REQUIREMENTS, PROJECT DELIVERABLES, TIME LINES, RISK MANAGEMENT, ISSUE MANAGEMENT, STAKEHOLDER MANAGEMENT, MICROSOFT PROJECT,
MICROSOFT PROJECT SERVER, MSPS, RESOURCE LOADED SCHEDULE, CRITICAL PATH, CONSULTING, BUSINESS OPERATIONS, INTERNAL CUSTOMERS, EXTERNAL CUSTOMERS, PROCESS ENGINEERING, CONTRACTS, PURCHASE ORDERS, SUPPLIERS, SUPPLIER
DEVELOPMENT, SUPPLIER RATING SYSTEM, CONTRACTOR MANAGEMENT, CONFIGURATION MANAGEMENT, CHANGE AND RELEASE MANAGEMENT, CMDB, REVISION CONTROLLED REPOSITORY, MODEL OFFICE, UNIT TEST, USER ACCEPTANCE TEST, MIGRATION,
CUTOVER PLAN, TRANSITION, TRANSFORMATION, CHANGE AGENT, INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY, ITIL, INFRASTRUCTURE, OPERATING SYSTEM, WINDOWS, UNIX, LINUX, MICROSOFT OFFICE AUTOMATION, XML, SHAREPOINT,
SHAREPOINT DESIGNER, INFOPATH, FORMS, FORMS SERVICES, EXCEL SERVICES, WEB PARTS, MANUFACTURING ENGINEERING, INDUSTRIAL ENGINEERING, MECHANICAL ENGINEERING, SYSTEMS ENGINEERING, TIME STUDIES, LINE BALANCING, COMPUTER AIDED
DESIGN, CAD, COMPUTER AUTOMATED MANUFACTURING, CAM, COMPUTER AIDED ENGINEERING, CAE, THEORY OF CONSTRAINTS, TOC, TAKT TIME, INTERNATIONAL STANDARDS ORGANIZATION, ISO, MANAGEMENT OF CHANGE, MOC, AUTOMOTIVE,
INFORMATION TECHNOLOGY, INFORMATION SYSTEMS, POLYETHYLENE TEREPHTHALATE, PET, MILITARY, MILITARY SPECIFICATIONS, MILITARY CABINETRY, SHEET METAL FABRICATION, WAREHOUSING, LOGISTICS, OFFICE FURNITURE, COMMERCIAL
COOKING APPLIANCES, ELECTRICAL CLOSURES, GLOBAL, GLOBAL TEAMS, GLOBAL PROJECTS, MAINTENANCE, TPM, OPERATIONAL EQUIPMENT EFFICIENCY, OEE, CAPABILITY MATURITY MODEL INTEGRATION, CMMI, LINKIN
IT Project Technical Addendum
Project Management
• Development of project charter & scope • Project estimates & feasibility analysis
detail
• Requirements definition (business- • Project planning (critical path, resource
technical) loaded)
• Communications management • Issue & risk management
• Project budgeting & financials tracking • Stakeholder management
• Customer management • Deliverables tracking
• Status Updates • Project metrics
• Resource Management • Meeting facilitation
IT Technology
• Unit & user acceptance test environments • COTS & custom software applications
• Multiple server platforms • Diverse, global teams including architects,
engineers & subject matter experts
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CS Leavitt Resume / CV Project – Program Management
• Custom Office 2007 scripting • Development of custom business process
• SharePoint integration tools
• Xml Data conversions
Engineering & Technology
• Development of technical solutions • Development of technical support tooling
• Quality plan approvals • Development of customer approval plans
Lean Six Sigma and Quality Engineering
• Kaizen events • DMAIC Projects
• Plan Do Study Act (PDSA) Projects • Lean process improvements
• Value stream mapping • Total Quality Management (TQM)
• Statistical Process Control (SPC) • Minitab
• Theory of Constraints (TOC) • Control plans
• Failure Mode Effects Analysis (FMEA) • 5S
• Advanced Product Quality Planning • Design for Six Sigma (DFSS)
(APQP)
Contractor Management
• System integration approaches • Contractor ownership & accountability
• Contractor milestone tracking • Contractor work product test plans
PC & Network Tools
• Microsoft Office 2007 Suit (Word, Excel, • Microsoft SharePoint Suit (SharePoint
PowerPoint, Visio, Access, InfoPath, Services, Enterprise, Forms Services,
Outlook, OneNote) Excel Services, Report Center,
SharePoint Designer)
• Crystal Ball (Excel modeling add-in) • ProModel – Process simulation
• Autodesk AutoCAD • Microsoft Project & Project Server
• SAP Project Systems • Office 2007 Automation
Manufacturing Engineering
• New product introductions • New process introductions
• Develop standard operating procedures • Create / modify bill of materials
• Fixture & template design • Design & install cell manufacturing
• AutoCAD • Cad-CAM
• Process simulation • Spreadsheet modeling
• Time standards • Scheduling
• Sheet metal fabrication process & • Plastic injection process & equipment
equipment
• Blow molding process & equipment • PLC programming
Facilities Engineering
• Line layouts • Facilities layout
• Equipment specifications • Electrical distribution
• Pneumatic power systems (high & low • Cooling systems
pressure)
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CS Leavitt Resume / CV Project – Program Management
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