Manager Marketing
Resume:
Yanik Joseph
Springfield, MO 65807
Cell: 417-***-****
*************@*****.***
OBJECTIVE To engage myself in a working environment that utilizes my financial
knowledge, improves my skill set, provides professional development,
and presents long-term growth potential.
EDUCATION Missouri State University Springfield, MO 2005 - 2009
Bachelor of Science, Psychology, Minor in Marketing
Harris Stowe State University St. Louis, MO 2004 - 2005
EXPERIENCE Chase Springfield, MO 5/2008 - Present
Financial Services Advisor 8/2008 - Present
Marketing Intern 5/2008 - 8/2008
Activate Chase credit card accounts for new and existing customers
Represent initial customer interaction for new card members
Play key role in developing and enhancing the relationship between
Chase and our customers: explain card member agreement, update
account information, and offer additional benefits, services, and
products
Maintain calm, pleasant demeanor throughout customer interaction
Develop engagement with customers to further research and address
their needs and complaints regarding credit card service
Worked with a team of fellow interns to create a prototype Chase
credit card with purpose of increasing customer spend
Met with a variety of marketing team members, including a Senior
Director, to receive an in-depth view of the credit card industry and
relevant marketing strategies
Missouri State Soccer Camp Springfield, MO 7/2005 & 7/2006
Counselor/Coordinator
Consulted with management on program curriculum and made suggestions
for daily agenda
Managed large groups (ranging in sizes of 5-14 people), supervised
program activities
Trained youth (ages 6-18) on the fundamentals of soccer
Nassif Building and Construction Company Commonwealth of Dominica
5/2004-8/2004
Operations Manager, Retail
Conducted calls to various construction sites
Maintained record of materials used during each build
Ordered supplies and materials
Assisted workers with daily transactions
SKILLS SUMMARY Proficient in Microsoft Office Suite: Excel, Outlook, PowerPoint,
Publisher, & Word
Creative: Has an eye for new ideas and projects
Dedication: Sets objective and follows through to completion
Friendly: Maintains an upbeat, open personality
Outgoing: Willing to experience new opportunities
Organized: Efficient and orderly with time and tasks
Communication: Utilize oral and written skills
Independent: Employ problem solving skills, eager to learn
HONORS & Volunteered as a Mentor with the Boys & Girls Club of Springfield
ACHIEVEMENTS Volunteered with the Habitat for Humanity of Springfield during a home
build.
Awarded athletic scholarships to Harris Stowe State University and
Missouri State University
Two-year member of the Missouri State University Soccer team (NCAA)
Member of Dominica (under 17) National Soccer Team
Yanik Joseph
1216 S. Florence Avenue
Springfield, MO 65807
Cell: 417-***-****
***********@*****.***
REFERENCES Jon Leamy, Men's Head Soccer Coach
Missouri State University
901 South National Avenue; Springfield, MO 65897
Business: 417-353-103
Fabian Florant, Financial Senior Credit Manager
Wells Fargo
1170 West Sunshine Suite C; Springfield, MO 65807
Cell: 314-***-****
Elius Dupuis, Surveying Director
Bay Street Portsmouth
Commonwealth of Dominica
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