Manager Administrative Assistant

**** ****** **. #* ***** 716-***-****

Depew, NY *4043 E-mail **********@*******.***

Mary Gawel

Objective Position utilizing solid experience, skills and training in data

entry/retrieval, file maintenance, record keeping and office

management.

Summary of

Qualifications

Perform a variety of administrative and office duties,

including word processing, document preparation, data

entry/retrieval and records management.

Oversee records-creation and file maintenance activities in

security-sensitive areas such as Department of Labor and

Employment and Higher Education.

Organize data, verify information and maintain records.

Update and maintain AS/400 computer system.

Demonstrate a positive, efficient and professional manner.

Train new employees in company policies and procedures.

Type 65 wpm. KPH 9500.

Education

University of Colorado at Denver, College of Business

Major – Accounting – completed 26 hours – ongoing

Certificate in Supervision

Variety of AS/400 certificates for the operation and maintenance

of the AS/400 computer system.

Professional .

experience Security Guard 2009-

2010

Allied Barton, Buffalo, NY

Observe and report possible security or safety problems Larkin at

Exchange Building in Buffalo, NY.

Security Guard and Lead Guard 2008-2009

Securitas, Denver, Colorado and Buffalo, New York

Observe and report possible security or safety problems at

Safeway Distribution Center (large grocery warehouse). Also, at

Larkin at Exchange Building in Buffalo, NY.

Unemployment Insurance Tech 2006-2008

Department of Labor and Employment, Denver, Colorado

Process Unemployment Insurance Tax Reports adhering to State

rules, regulations and procedures. This includes batching,

researching and resolving errors. Process refunds for

overpayments. Do Daily Run which includes creating reports and

distributing to appropriate people either in person or via email.

Process business address changes. Deliver batches for scanning,

file batches and data entry. Special projects as requested by

supervisor

CSR/Dispatcher 2004-2006

Brown Security Designs, Inc, Buffalo, New York

Took service calls from banks regarding DVR/camera systems,

vaults (main, secondary, teller), alarm systems, drive-throughs, etc.

Dispatched appropriate technicians and closed calls with techs

upon completion. I developed a record keeping system with the

facility manager (Jones Lang LaSalle) for one of our major

customers (HSBC). This system kept records of all open service

calls and was created to see that calls were completed in a timely

manner. Ordered parts for technicians.

Night Computer Operator 2002-

2004

US FoodService/Sofco Division,, Depew, NY

Ran specific programs on AS/400 by inserting proper variables.

Printed output and distributed to appropriate person. Ran nightly

and weekly backups. Assisted end users with daily operations.

Various Positions 2001-

2002

Temporary Agencies, Buffalo, New York

Receptionist, general office for legal office, real estate office and

accounting firm.

Secretary II 2000-

2001

University at Buffalo, Center for Children & Families

Buffalo, NY

Create and type syllabi, letters, exams, etc. for Director of

program. Took attendance and aided in the everyday activities of

the children enrolled in the Summer Treatment Program (STP). I

was integral in helping my supervisor put together a 3-day

conference held in Canada, including travel arrangements for

speakers, greeting guests, and having the appropriate amount of

handouts prepared.

Office Manager 1995-

2000

University of Colorado at Denver, College of Business,

Denver, Colorado

Supervised Faculty Support Area. Typed syllabi, exams,

manuscripts, letters. Performed mail merges up to 3,000 letters.

Responsible for incoming and outgoing mail including FedEx.

Did faxing and copywork, both in-house and outsourced.

Proctored make-up exams. Performed semi-annual and annual

employee performance evaluations.

Administrative Assistant III

1988-1995

University of Colorado at Denver, College of Business,

Denver, Colorado

Typed syllabi, exams, manuscripts, letters. Faxing, copying and

taking messages for 70 full-time faculty members. Processed

incoming and outgoing mail including FedEx. Proctored make-up

exams. During this time I was involved in the writing and

implementation of the PDQ's being utilized in the State system

today.

References Available upon request.

Contact this candidate