Customer Service Sales

[pic]

Heather Hahn

**** ****** ***, ***. ***

Los Angeles, CA 90048

Phone: 440-***-****

***********@****.***

Professional Objective:

To work in management position where I can utilize my expertise in public

relations, project management, and staff recruitment. To strengthen my

skills in customer service and marketing.

Primary Skills:

Merchandise Management-cash flow, balance sheets, calculating operating

profits, measuring buyer efficiency, retail organizational structure.

Inventory and Stock Control-inventory management and control, calculating

net sales, controlling shortages and outages.

Computer Applications and Technology-speed writing, Internet research,

Microsoft Excel, Word, PowerPoint.

Work Experience:

Intern, Muse Lifestyle Group, Los Angeles (month 2010 to present): Data

entry (Excel, etc.), answer phones, online promotions and marketing, out

sourcing to different companies, assist at red carpet events/promotional

events, work with other lifestyle groups.

Women's Sales Associate, The Gap, San Francisco (October 2008 to January

2009: Women's sales associate, greeter, assisted customers to fullest

ability, key holder, cashier, fitting room greeter, replenish merchandise,

organizational skills for keeping the store organized.

[pic]

Intern and Sales Associate, Nick and Peppers Boutique, Westlake, Ohio

(March to June 2008): Learned management and customer service skills,

outsourcing, merchandise management, worked with high end clientele, floor

sets, stocking and back stocking, was key holder.

Sales Associate, Pacific Sun wear, Westlake, Ohio (February 2007 to August

2008): Assisted customers, did floor sets, was key holder, assisted

manager, replenished merchandise, was brand representative.

Hollister Co., Westlake, Ohio (October 2005 to January 2007): Model, brand

representative, cashier, visual merchandiser, greeter, fitting room

greeter, key holder.

Volunteer Work:

-A Hollywood Spectacle, Hollywood, Calif. (January 2010): Strengthened

networking skills, learned how a business is run.

-Moods of Norway Store Opening (October 2009): Learned how a high end

business is operated and owned.

-Naven and Boulee Trunk Show, Los Angeles, Calif. (June 2009): Attended

high end fashion event and strengthened networking skills.

Education:

-The Art Institute of Hollywood, Hollywood, Calif. (July 2009 to present):

Fashion Marketing and Management. Clubs: Fashion Marketing Club.

-The Art Institute of San Francisco, San Francisco, Calif. (October 2008 to

June 2009): Fashion Marketing and Management, transferred to Los Angeles

campus. Activities: Fashion Marketing Club.

-Westlake High School, Westlake, Ohio: Graduated June 2008, earned high

school diploma. Activities: Key Club and Student Council.

[pic]

References available upon request

Contact this candidate