Customer Service Machine Operator

Sheila Tyner

*** *. ****** **. *** *

Freeport, Il 61032

815-***-**** Email id: ************@*******.***

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PROFILE:

I am a sincere, loyal and dedicated individual who has a great

deal of ambition. Although I have extensive experience in the production

industry, I love to learn, and am always up to a challenge. I get along

well with others, while also working efficiently on my own. I am seeking a

position where I can develop and excel while giving my best to an employer.

EMPLOYMENT:

. Assembler

Jun 2007 - Aug 2010

Dura Automotive

Stockton, IL

Machine Operator. Assembler. Welder

. Cashier

Aug 2006 - Jun 2007

Road Ranger

Freeport, IL

Operated a cash register. Checked inventory. Customer service. Balanced

cash drawer. Stocked inventory

. Answering Service Agent

Mar 2003 - Aug 2006

Stewart and Associates

Freeport, IL

Answered calls for over 500 companies and took msgs. and delivered the

msgs. to the on call person for the company the msg. was intended for.

EDUCATION:

.Bachelor of Education

Jun 2009 Sep 2010

Liberty University

Virginia

GPA: 3.5 Deans List currently attending

SKILLS:

Personal Computer Skills

Use internet to locate information More than 5 years

Use personal computer More than 5 years

Use Microsoft Word software More than 5 years

Use Windows More than 5 years

Use word processing software 3 - 5 years

Use Microsoft Office software 3 - 5 years

Use MS Works software 3 - 5 years

Office and Physical Skills

Answer telephones 3 - 5 years

Typing speed 41 - 60

Pounds able to Lift 20 - 40

Hours Able to Stand or Walk More than 5

Team Assemblers

Confer share decision making process More than 5 years

Fill in work stations as needed More than 5 years

Monitor work progress More than 5 years

Perform assembly tasks More than 5 years

Rotate work stations More than 5 years

Train and incorporate new workers into team concept More than 5 years

Electrical and Electronic Equipment Assemblers

Connect lead wires to printed circuit boards 1 - 3 years

File and scrape burrs from parts 1 - 3 years

Install finished assemblies, attaching hardware, switches, or other parts 1

- 3 years

Position and align parts or components 1 - 3 years

Rebuild, repair, replace damaged, defective, or worn parts 1 - 3 years

Secure assemblies and components to housing 1 - 3 years

Test functions of completed assemblies 1 - 3 years

Test wiring 1 - 3 years

Customer Service Representatives

Provide customer service More than 5 years

Compile or maintain records 3 - 5 years

Contact current customers 3 - 5 years

Have Call-Center experience 3 - 5 years

Key, print, and store documents 3 - 5 years

Verify accuracy of data, records, or contracts 1 - 3 years

Verify data entered 1 - 3 years

Assemblers and Fabricators

Assemble or disassemble equipment or machines More than 5 years

Assemble parts in a sequence More than 5 years

Attach or bolt parts, components, or subassemblies to assembly units More

than 5 years

Inspect for conformity to industry standards or specifications More than 5

years

Read and follow work orders More than 5 years

Routine assembly of products More than 5 years

Bend and tap parts into alignment 3 - 5 years

Clean and/or sterilize work area, equipment, or tools 3 - 5 years

Cut out or trim sections, segments, or parts 3 - 5 years

Wrap, label, and seal packages or boxes or store merchandise 3 - 5 years

Drill holes 1 - 3 years

Glue and clamp edges or joints of assembled parts 1 - 3 years

Spot weld and solder 1 - 3 years

Solder connections by soldering guns, soldering irons, or other soldering

equipment Less than 1 year

Timing Device Assemblers, Adjusters, and Calibrators

Screw parts or assemblies into position More than 5 years

Cashiers

Balance cash drawer 3 - 5 years

Balance daily receipts 3 - 5 years

Count money in cash drawer 3 - 5 years

Handle transactions by computer 3 - 5 years

Maintain and clean counter or service area 3 - 5 years

Operate cash registers 3 - 5 years

Process cash refunds 3 - 5 years

Process credit card refunds 3 - 5 years

Process credit card transactions 3 - 5 years

Receive or collect payment for products or services 3 - 5 years

Resolve customer inquiries or complaints 3 - 5 years

Use electronic or computerized scanners 3 - 5 years

Use numeric key pad 3 - 5 years

Validate checks 3 - 5 years

Wrap, pack, unpack or store merchandise 3 - 5 years

REFERENCES:

Available on request.

Contact this candidate