Customer Service Engineer

Mark Robbins - Mark Robbins and Associates, LLC

***** ******** **** **, *******, MI 48154 Page 1 of 2

248-***-**** Confidential

abk7vc@r.postjobfree.com mrobbinsassoc.com

Objective Seeking opportunity to expand and refine experience involving

Rich Internet Applications, Flash/Flex based user interfaces

and 3D development tools. Offering valuable skills and broad

background to forward-looking company with applicable

projects and vision. Available for permanent position or

contract basis.

Profile Over 20 years experience in programming, graphics design and

application operation

Ability to manage complex projects from concept to fully

operational status

Goal-oriented, highly productive individual with creative

insights

Organized, highly motivated, and detail-directed problem

solver

Equipped with broad array of development software and

platforms

Experience Independent Consulting and Application September

Development, Mark Robbins and Associates LLC, 2007-present

Royal Oak, MI

Provide professional consulting, website design

and development, .Net specialty applications,

rich interface development using flash.

Project: Lost Car Registry, Private Contract February

Developer of Flex/Flash web community. PHP, 2009

AMFPHP, WAMP.

Project: Learning Studio, Freescale September

Semiconductor, Novi, MI 2007-

Contractor and sole developer of a flash/flex January 2008

desktop application providing front-end browsing

of educational materials. Xml driven.

Technical Engineer, Primetime Wireless, Warren, September

MI 2005-

Responsible for management, maintenance and September

development of real-time billing/call system. 2007

Designed and developed customer service

interface

Website design and implementation, created all

sales graphics designs, flash presentations

Independent Consulting, Self-employed, Livonia, June

MI 2000-August

Web design and development 2005

Water and Fire Damage Restoration March

Technician/Job Supervisor, Magna-Dry 1995-Septemb

Restoration, Royal Oak, MI er 1998

Managed home restoration contracts with

insurance companies, responsible for bidding and

assessment

Supervised and scheduled contactors, job

scheduling and materials requisitions

Personal Study and Development Other

Continuously exploring new technologies and Experience

enhancing current toolset

References Available on request.

Mark Robbins - Mark Robbins and Associates, LLC

28737 Bayberry Park Dr, Livonia, MI 48154 Page 2 of 2

248-***-**** Confidential

abk7vc@r.postjobfree.com mrobbinsassoc,com

Relative Experience and Applications

Database

IBM DB2

Adept

SQL Server 2005

Adept

MS Access

Adept

Design

Packages

Adobe CS2, CS3

Adept

Macromedia 8

Expert

Maya 8,5

Beginner

Applications

Dreamweaver

Adept

Fireworks

Expert

Flash 7, 8, 9,10

Expert

Flex 3

Adept

Photoshop

Average

Acrobat

Average

Illustrator

Adept

InDesign

Adept

Freehand

Adept

Libraries/Wrappers

Papervision3D

Exploring

Janus 2.0

Average

SWFKit Pro 3.2

Average

IDE/Tools

C++ Builder

Adept

Visual Studio 6.0, 2008

Adept

Flex Builder 3

Average

Slickedit 9, 10, 11, 12

Expert

Ruby on Rails

Exploring

Doxygen

Average

HelpMaker 7.2

Beginner

PPWizard 7

Average

CPP32 5.5

Adept

TextTools 1.0

Average

Apache Ant

Average

Languages

HTML/Javascript

Expert

XML

Average

VRML

Beginner

C/ C++ / C# / VB

Expert

ActionScript 2.0, 3.0

Expert

Slick-C

Expert

.Net

Average

Contact this candidate