Customer Service Manager

BRENT D CHASE

**** ******** ***** • Pocatello, Idaho 83201

**************@***.*** • cell 208-***-****

Graphic Artist • Designer

I am seeking a position in the Graphic Arts and Design field that will allow me to exercise my

creativity, utilize my training, and further develop my current skills. I have designed work for

print using Adobe Creative Suite, masked film for offset press plates, and printed on single- and

two-color offset presses.

I have knowledge and training using software including:

• Photoshop • Microsoft Office

• Acrobat • Mac OS X

• InDesign • AutoCAD 2002

• Illustrator

FREELANCE EXPERIENCE

Designed jersey and team logo graphics for a local jeep climbing team.

Graduation announcement layout.

Developed a logo concept for a martial arts instructor.

CORE COMPETENCIES:

* Gathering and Analyzing Information *Ability to think on my feet

*Clear and Concise Communication *Patience

*Technical Job Knowledge *Decision Making

*Result Driven *Objective Achievement

PROFESSIONAL EXPERIENCE

Farmers Insurance, Pocatello, Idaho

Policy Service Advocate

Current position involves evaluating the integrity of documentation sent in by Farmers Agents and

Insured’s.

Continued…

Brent D Chase • Page 2

Professional Experience Continued

Tri-State/California CSR

Direct Farmers Field Agent Support; quoting, policy processing, billing breakdowns, and other various

issues.

United Furniture Warehouse, Idaho Falls, Idaho

Manager Trainee

Trained in sales, management, ordering, cost effectiveness, and customer service skills.

Applebee’s Grill and Bar, Idaho Falls/Pocatello, Idaho

Bartender

Trained personnel on product knowledge, self-motivation, service skills, promotional products, and

selling techniques.

Chili’s Restaurant, Pocatello, Idaho

Bartender

Supervised bar expenditures, cost control, and quality of product.

United States Marine Corps, 29 Palms, California

Tank Crewman

Honorably Discharged; Delegated and supervised personnel in organizational procedures;

Accomplished numerous projects that required deadlines.

Honors/Awards: ND-National Defense, NAM-Navy/Marine Corps Achievement, MUC-Meritorious

Unit Commendation, and Two Certificates of Commendation

EDUCATION

Bachelor of Applied Science, Graphic Arts/Printing Technologies

Minor in Business

Associate of Applied Science, Graphic Arts/Printing Technologies

IDAHO STATE UNIVERSITY – Pocatello, Idaho

ADDITIONAL SKILLS AND TRAINING

Presses/Printing Equipment:

Multi 1650 K/1450 K, 2850 SG Multilith Duplicator, GTO 46 Single Color, Printmaster GTO 52

Bindery Skills:

Masking, Bindery, Platemaking Operations

Contact this candidate