Customer Service Manager

LEO JUNG

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Milwaukee, Wisconsin • 414-***-**** • ******@*********.***

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QUALIFICATION PROFILE

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Extensive management and project leadership background

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Self motivated and organized; able to work independently or as part of a team and multitask effectively

within high pressure, deadline driven environments

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Customer service and out source production orientated

Advertising and marketing designer, ad publication design and layout, logo, package, brochure design,

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catalog design and production

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Conceptual and prototype development in production of retail packaging and labels, P O P multi

dimensional advertising, exhibit/trade show graphics and vinyl signage

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Solid background in digital, litho, screen and flexographic printing and prepress production

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Digital photography, photo lay out, photo retouching, die sublimation printing, die cutting, vacuum forming

and finishing

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Computer literate. Proficient, with in depth experience on both Mac and PC platforms with CS4

Illustrator, Indesign, Photoshop, QuarkXPress and Microsoft Office Suite

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PROFESSIONAL EXPERIENCE

QuickCable Franksville, WI August 2009 May 2010 Developer and manufacturer of

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specialty electrical connectors, cable, tools and related products for industrial and

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commercial equipment and installations

Graphic Manager/Designer

Managed all graphics involved with sales and account departments

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Developed product catalog design and coordinated all production

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Designed new product labels and product description literature

Updated existing product labels, product description literature and publication material

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Developed new advertising designs for publication, web pages and labels

Designed retail packaging and logos for new and existing product line

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Coordinated finished art with outside printing sources

ID Technology Pewaukee, WI January 2006 March 2009 Producer of labeling and

packaging solutions, marking/coding equipment sales and service

Graphic Designer/Artist Prepress Technician

Managed art department, maintained client base including art, printing and history

Assisted customer service/technical sales support, preflight and proofing

Updated existing product labels and product description literature

Designed advertising publication, logo/label design and re design

Created flexographic prepress impositioning and coordination of finished art with outside

printing and platemaking sources

Developed digital impositioning layouts, color correcting and prepress production

LEO JUNG page 2

JohnsonDiversey, Inc. Sturtevant, WI March November 2005 A division of SC

Johnson Company, producers of environmentally safe chemicals, cleaning products

and dispensing equipment

Contract Graphic Designer contracted/Adecco Technical

Designed new product logos, labels, product description literature and publication material

Re designed existing product labels and product description literature

Created new package design and P O P graphics

Developed new advertising and publication designs

Photographed product and product applications

Layed out graphic impositioning and coordinated finished art with outside printing sources

Freelance Graphic Designer/Production Artist 2003 2009Creative Graphic

Design/Customer Service and Production Coordinating

Designed consumer catalogs, retail ads/package/logo design and display graphics for P O P

Production artist, layout and prepress for digital, flexographic, litho and screen printing Clients:

Olympus Flag and Banner Milwaukee, WI

Shur line/Nevell Rubbermaid St. Francis, WI

Gleason Corporation Milwaukee, WI Algoma Net Co.

Algoma, WI

Precision Products, Inc. Milwaukee, WI

Pro Pack, Inc. Elkhorn, WI The Glennon

Group Pewaukee, WI Batteries Plus

Hartland, WI

Dahlstrom, Inc. Broadview, IL 1990 2002 Full service creative agency and printer of

retail P O P advertising kits and displays, 4/C screen printing, large format digital printing,

litho printing, die sublimation printing, exhibit and tradeshow graphics, vehicle wraps,

signing, vacuum forming, and die cutting

Graphic Designer/Production Artist

Lead designer/group leader, special projects manager for Osco Drug Account

Individually and as a team involved with the conceptualization, execution and production of

product catalogs, ads and sales material, display graphics, P O P kits, retail packaging and

advertising, in/outdoor advertising kits and large format digital graphics

Production manager prepress department for digital, litho and screen printing

Clients: Albertson/Sav•on Jewel/Osco, Chicago CTA, Turtle Wax Inc., TCF Bank,

Hydrotech Laboratories, Zenith Corporation, McDonalds, The Illinois Lottery

RELATED EXPERIENCE

3M color matching and proofing system

Flatbed and drum scanning

HP and Mimaki large format ink jet printers

Gerber Graphix vinyl cutter operations

HP 4000 Digital prepress & press operations

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