Project Manager Quality Assurance

"Exceptional ability to deliver information technology solutions in a

complex, high volume environment"

PROFILE

Business Analyst with a track record of diversified information technology

experience with industry leaders in insurance and pharmaceuticals.

Considered an expert in quality assurance, data analysis and application

development with an emphasis on regulatory compliance.

Technology Expertise:

. Application Development

COBOL 390, FOCUS 7.2, IBM 3090 Mainframe, Microfocus, TSO, JCL,

OM/MVS, MS Visual Studio, Visual Basic for Applications (VBA) for

Excel, VB6, VB.NET

. Database

MSSQL Server, T-SQL, Stored procedures, DB2/SQL, MS Access,

Relational Databases, Database Normalization, Data Analysis, POS

(Point of Sale)

. Web Development

Website construction, HTML, JavaScript, ASP.NET, CSS, XML

. Microsoft Office

Excel, Word, Access, Power Point, Visio

Core Competencies:

. Able to perform QA testing with timely and accurate results.

. Able to manage multiple projects and meet critical deadlines.

. Regarded as a self-starter, attentive to detail with a strong work

ethic.

. Key professional for training and mentoring new hires in complex

methods and techniques.

. Ability to author and revise standard operating procedures to comply

with government, industry, and company standards.

. Excelled in varied programming responsibilities requiring systematic

analytical techniques and strong written and verbal skills.

PROFESSIONAL EXPERIENCE AND ACHIEVEMENT

AESCULAP, Center Valley, PA 2010

IMS Database Specialist

Installed, supported and maintained IMS software and databases for internal

and external customers.

. Contributed to the technical support process by assisting and training

internal and external customers in the use of INSTACOUNT software

. Maintained the in-house databases (SQL Server) using stored procedures

and ad hoc queries using SQL scripts and T-SQL stored procedures.

. Provided IT technical support to in-house and remote staff

. Maintained and expanded documentation records and reports for all IT

interactions with internal and external customers

. Maintained and expanded on the troubleshooting database for tracking

customer problems and issues

. Resolved problems regarding INSTACOUNT projects by working with

customers and sales representatives

LEHIGH RUG SERVICE, Allentown, PA 2004 - Present

Information Technology Specialist (Part time)

Managed maintenance of computer system and two customer databases,

responsible for computer network, hardware, writing customer surveys and

collating data for a service-oriented business

. Maintained customer database using Microsoft Access making use of

Database Normalization Techniques to be linked with company website using

VB.NET, SQL and other .NET technologies.

. Developed a client-based application using VB.NET to edit files

downloaded from Quick Books Point of Sales software for uploading to MS

Access Database

HINDLEPOWER, INC., Easton, PA

Programmer/Project Manager (Independent Consultant) 2008 - 2009

. Project manager for development of automated configuration system for

electronic console with unique customization for each client to enable

company to realize cumulative sales of approximately five million

dollars.

. Extensive use of Visual Basic Application (VBA) for Excel

. Consulted with sales team for project specifications assuring accuracy

and timely delivery

. Performed testing of application to assure error free and user-friendly

operation

. Delivered weekly progress reports and system demonstrations to top

management

SDI Health, Plymouth Meeting, PA 2006 -2008

Quality Assurance (QA) and Production Analyst - Market Data Analysis

Produced and quality tested Market Analysis Reports for delivery to major

pharmaceutical corporations

. Created monthly/weekly pharmaceutical market analysis reports to

customers achieving a 100% on-time delivery record

. Developed and performed quality tests on reports using SQL Server 2005,

DTS, Visual Basic for Applications (VBA) scripts and Microsoft Access

Databases for testing data for accuracy and trending

. Managed small team efforts and delegated responsibilities for major

multi-report projects

. Independently managed transition of report production from development

in IT to production

CHUBB INSURANCE, Warren, NJ 2001 - 2005

Programmer

Produced, tested and implemented multi-program applications for the

financial department according to Sarbanes-Oxley requirements

. Created and delivered a mainframe Workers' Compensation System including

software development using COBOL 390 and FOCUS 7.2 on the IBM 3090

Mainframe involving numerous robust modules that included imbedded

DB2/SQL.

> Consulted daily with business customers in development ensuring

requirements were met

> Followed progress through implementation while maintaining existing

parallel system

. Maintained and updated Windstorm System improving data accuracy, lowering

regulatory assessments by tens of thousands of dollars annually.

ORTHO-MCNEIL PHARMACEUTICAL, Raritan, NJ 1982 - 2000

Associate Scientist - Quality Assurance Analyst

Highly skilled analytical chemist performing QA laboratory tests on

consumer and prescription pharmaceutical products

EDUCATION AND TECHNICAL TRAINING

Moravian College

Bachelor of Science, Chemistry with a Mathematics Minor

Chubb Institute

April - November 2000

Vocational Diploma - Computer Programming Honors Program

Microsoft Certified Professional Developer

(.NET Technologies)

Training and Certification

In progress

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