Customer Service Representative
Resume:
MARK E. PAZDERNIK
Maple Plain, Minnesota 55359
***********@***.***
OBJECTIVE: Obtain a position in an established, well-managed company where
I can make a daily contribution.
EMPLOYMENT HISTORY:
Loan Document Specialist - Wells Fargo Home Mortgage, Bloomington,
Minnesota
January 2009 - January 2010
Filed documents, ordered insurance declaration pages for homeowners,
processed
4506-T forms for customers, created and uploaded subordination packages for
customers refinancing and reviewed loans that didn't close on time and
determine why the loan didn't close on time.
Warehouse Worker - Rockler Companies, Inc., Medina, Minnesota
October 2007 to July 2008
Picked and filled store and customer orders, prepared and packed
retail store orders, loaded and unloaded transport trucks, prepared
packaging products and provided overall support to company's sales and
delivery operations.
Customer Service Representative- Cargill, Inc., Wayzata, Minnesota
June 2002 to August 2007
Sorted and delivered mail, received packages on an inbound tracking
system, utilized handheld computer tracking system. Boxed and prepared
packages for shipping on an outbound shipping system. Coordinated with
local couriers, set up package deliveries and pick ups around the United
States, problem solved deliveries and worked with various levels of
corporate personnel on shipping, mail, deliveries and package receipt.
Contact person for outside companies for package deliveries and receipt.
Cashier, Customer Service and Stocker - Target Company, Coon Rapids,
Minnesota
September 2004 to July 2006
Operated cash register, interacted with customers and provided
customer service, stocked merchandise, tracked inventory and assisted
management with displays and customer requests.
Warehouse Worker - Minnesota Electric Supply Company, Coon Rapids,
Minnesota
July 2000 to September 2001
Forklift operator loading and unloading inventory and product.
Computer and data- entry tended to customer stock requests and customers
and interacted with company personnel on product availability and
deliverables. Responsible for taking customer orders, locating product, and
shipping and delivery preparations to customers.
Team Lead Supervisor I - Wells Fargo Home Mortgage, West Des Moines, Iowa
August 1996 to April 2000
Managed staff, including scheduling, assigning duties and provided
guidance for employee coordination, operated postage machine, received and
delivered mail and packages, coordinated shipping and receiving with
company wide personnel. Received packages in an inbound tracking system,
provided supervision to satellite buildings.
Education: Jefferson High School, Cedar Rapids, Iowa
Kirkwood Community College, Cedar Rapids, Iowa
One year Liberal Arts studies.
Computer Skills: Microsoft Office 2007
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