Medical Billing Customer

Edna R. Johnson

**** * ***** ****** ****: ***-***-8992Chicago, IL 60628

OBJECTIVE

TO PROMOTEAND USE MY ACQUIRED KNOWLEDGE AND SKILL AS WELL AS MY ABILITY TO ADVANCE

WITHIN THE COMPANY

SUMMARY OF QUALIFICATIONS

•ABLE TO HANDLE DIFFICULT DECISIONS IN STRESSFUL MOMENT

•ORDERING CASH IF NEEDED

•CERTIFING BANK CHECKS & COMPLETING VERIFICATION OF ASSET

•Working with many types of mainframe and teller terminals

•Cross selling bank products

•Strong customer interaction exposure

•CRT Terminals & 10 key adding machine

EXPERIENCE

12/01 – Present Member Relation Representative : Chicago Municipal

Employees Credit Union Chicago, IL

•Evaluating and processing loans determining approval amount

•solving member problems, credit card and loan payments

• posting credits and debits, issuing money orders, company checks

•general ledger posting, cash advance, and posting loan payoff.

Title: Business Development Representative

•Solving member problems, credit card and loan payments,

• posting credits and debits, issuing money orders, company checks

•general ledger posting, cash advance, and posting loan payoff.

1978- 2001 Senior Teller: Bank of America (LaSalle Bank, Talman

Home Federal, Home Federal Savings & Loan)

Chicago, IL

• In charge of the Teller area.

•Train and evaluate new tellers

•Order, balance and distribute central cash vault

• Cash advance, travelers’ checks, balance ATM machine, teller differences,

•teller schedules, teller audits

•investigate and inquire into customer complaints.

1981 – 1980 Special Service Teller – Financial Counselor : ( Talman Home

Federal) Chicago,

•balancing ATM, monthly reports

•closing and opening the bank. Locating teller differences

•certifying checks

1978 – 1981 : Teller: (Home Federal Savings & Loan) Chicago, IL

•credit and debit transaction to customer accounts,

• issuing personal money orders or official checks and positing utility bills.

Education: U.S. Career Institute / Medical Billing

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