Customer Service High School
Resume:
Katherine L. Foster-Susick
Objective
Provide excellent customer service and maintain a smooth running work
environment.
Experience
The Little Gym of Provide instruction in ballet, tap, creative
Sugar Land movement and gymnastics
Sugar Land, Texas Help to grow skills and build self confidence
77478 Had students go on to be accepted at The Houston
Lead dance, Ballet Academy
gymnastics, and Provide excellent customer service both in classes
parent/child and at reception
instructor Help customers set up new accounts, book parties
November 2007-Present and facilitate smooth office operation
Trained new employees according to standard
operating procedures
General office and clerical duties
Toni & Guy Provided customer service for clients with
Hairdressing appointments and for walk-ins
Houston, Texas 77056 Maintained daily operations of bookings and bill
Head receptionist and payments
makeup artist Answer fast paced multi-line phone system
May 2006-April 2007 Provided cosmetic make-over to clients
Instructed new employees on general office
practices
General office and clerical duties
United States Army Quarter Masters, Certified Postal Officer,
Fort Drum, NY receiving and delivering mail to unit in garrison
Unit Supply Specialist and in the field during deployment
Assigned to the 10th Mountain Division attached to
June 2002-October 2003 101st Airborne Division during tour of Iraq
Ribbons Awarded: Military Service, Operation Iraqi
Freedom, Overseas Service, 1 Combat Stripe
General office and clerical duties
OTHER WORK EXPERIENCE
Whole Foods Market, Cashier
Post Oak YMCA, Child Care
The Body Shop, Assistant Manager
David Foster Architect, 1996-2003, General Office Duties, Clerical
Administration
Education
Colleges 1996-2000 M.B. Lamar High School - Texas Scholar
Stephen F. Austin State Graduate
University Fall 2000-Spring 2001 Stephen F. Austin State
Houston Community University, dance major with performance emphasis
College
Sam Houston State Summer 2001- Present Houston Community College,
University dance major with performance emphasis
University of Houston Summer 2004-Spring 2006 Sam Houston State
University, dance major with teaching emphasis
Fall 2006 - Fall 2007 University of Houston,
Other Studies dance major with early childhood education
Martha Graham School of classes including teacher instruction and core
class work
Contemporary Dance Attended the Martha Graham School of Contemporary
Dance, New York City, summer intensive in 2005
Houston Public Schools and studied at the intermediate level
Briargrove Elementary
School
Grady Middle School
M. B. Lamar High School
Qualifications
Dance styles I am able to teach: pre-ballet, ballet, pre-tap, beginner
tap, modern, hip hop, belly dance, Graham style dance
Proficient in basic and advanced clerical duties
Ability to multi task and finish tasks in a timely manner
Proficient in several windows based computing programs.
10+ years of experience in customer relations.
Infant, child, and adult CPR, AED certified
Ability to work well with many different ages and provide instruction on
several educational levels
Self taught web design including HTML, CSS, and PHP
Collect and process client payments
Brochures design
Achievements
US Army Honorable Discharge
National Deans List - College
Texas Scholar Graduate - High School
CONTACT INFORMATION
Katherine L. Foster
2310 Fountain View Dr Apt 56
Houston, Texas 77057
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