Customer Service Administrative Assistant

Megan Keller

* ******* **. ( Bloomingdale, NJ ***03

( Cell: 973-***-****

*************@*****.***

Entry-Level Administrative Assistant/Receptionist

Profile

Seeking a position offering versatile office management skills and

proficiency in Microsoft Office programs. Strong planner and problem

solver who readily adapts to change, works independently and exceeds

expectations. Able to juggle multiple priorities deadlines without

compromising quality. Excellent customer service skills.

Education

Western International University - Phoenix, AZ

Associate Degree in Business Administration (Sept. 2005 - Jan. 2007)

Relevant Courses:

Foundations of Business

Economics

Marketing Techniques

Communication Skills for Administrative Assistants

Finance

Professional Office Procedures

Accounting

- Currently enrolled at Kaplan University Online for my Bachelor's

Degree in Business Administration. I'm expected to graduate May 2012.

Key Skills

Office Answering/transfe Incident Reports Front-Desk Reception

Skills: rring Visitor Log-In

Phone calls Report Logs Administrative

Customer Service Support

Database Security Organized/Detailed

Computer MS Word MS Outlook

Skills: MS Excel MS Access

MS PowerPoint Windows

Experience

SOS Security Inc. - Parsippany, NJ Security Officer / May 2005 - July

2007

Handled clerical tasks (e.g., data entry, filing, records management) as

security officer at a receptionist desk for a pharmaceutical company.

Checked in all visitors and outside vendors that entered the job site.

Quickly became a trusted employee known for "can-do" attitude,

flexibility and high-quality work.

Highlights:

Greeted the employees as they entered the office space.

Entrusted by my supervisor to run the company's second office space on

job site. Provided timely, courteous and knowledgeable assistance to

visitors; screened and transferred calls; and prepared official incident

report logs and record books.

Monitored employees via computer program to make sure all picture badges

matched the employee entering the site.

Signed in visitors at the front desk and handled all outside vendors and

billing receipts and filed them accordingly.

Earned excellent marks on performance reviews, with citations for

excellence in areas including security, accuracy and quality in keeping

record books; positive work ethic; and commitment to providing

unsurpassed service.

(Been out of work since July 2007 being a full time parent.)

References are available upon request.

Contact this candidate