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Customer Service Administrative Assistant

Location:
Upland, CA, 91784
Posted:
September 13, 2010

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Resume:

Douglas S. Myers

**** ********* **. *****: 909-***-****

Upland, CA 91784 E-mail: *********@*****.***

OBJECTIVE

“Doug is a tireless team-player

To obtain a position as a Customer Service Representative for a company

who was committed to building a

dedicated to its growing customer base.

strong professional learning

community.”

EDUCATION

California State University, San Bernardino MA of Educational

Administration, 2004

California State Polytechnic University, Pomona BA in English, 1996

PROFESSIONAL EXPERIENCE

Cornerstone Educational Solutions 06/2010 present

Administrative Assistant / Editor

“Doug helped to develop a culture • Organize and gather reports and data from clients

of high expectations for both staff

• Edit drafts and final reports

and students.”

• Provide excellent client service via telephone, fax, and email

• Meet stringent deadlines with submission of court documents

Ontario-Montclair School District 06/1998 – 03/2010

Assistant Principal, Trainer, Teacher

• Promoted a positive and collaborative school culture among

teachers, students, and community along with the principal.

• Developed positive relationships and built confidence with

“[Doug] is acceptant of new

classified and certificated staff members.

challenges, motivated, and

• Developed and refined a positive system of school-wide

maintains a level of

behavior expectations using Due Process and a Level system of

professionalism that promotes

behavior.

fairness and respect. . .”

• Created an Attendance Task Force committee to implement

innovative ideas to improve student attendance.

• Directed a district Action Team to research and evaluate the

benefits and disadvantages of changing the instructional minutes

for our kindergarteners.

• Evaluated both certificated and classified staff.

• Communicated a positive and shared vision with the principal to

the staff, students, and community.

“[Doug’s] extensive knowledge • Facilitated Structured Teacher Planning Time meetings with

and experience contribute to his various grade levels where teachers analyzed student data and

ability to perform well under made deliberate decisions based on the data.

pressure.”

• Collaborated with staff and faculty in improving school culture

and faculty productivity.

STRENGTHS AND SKILLS

• Positive, customer-centered focus and vision

• Effective written and oral communication skills

• Strong instructional

leader with training and

knowledge of an array of

research-based

engagement and

instructional strategies.

• Collaborative team player



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