Customer Service Administrative Assistant
Resume:
Latoya N. Salter
Montgomery, AL 36116
Email:**********@*****.***
Phone: 334-***-****
Objective
I am seeking a customer service position that will allow me to use sound
judgment, customer service skills, and knowledge that I have gained over
the years.
Skills
Typing, answering phones, banking, payroll, inventory, shipping, receiving,
collections, cash register, Customer communications
Education
May 2010- June 2010 Prestige Medical College
Phlebotomy
2003-2006 Alabama State University Montgomery Alabama
Elementary Education
Student Alabama Education Association
1999-2003 Georgiana High School Georgiana Alabama
10 out of 63
Mu Alpha Theta President
Band President
Student Government President
Graduated: May 2003
Work Experience
OLIVE GARDEN, Montgomery, AL
April 2007 - Present
Waitress, To-Go Specialist
Take orders and serve food and beverages to patrons at tables in dining
establishment or carry outs. Check patrons' identification in order to
ensure that they meet minimum age requirements for consumption of alcoholic
beverages. Check with customers to make sure they are enjoying their meals
and take action to correct any problems. Escort customers to their tables.
Explain how various menu items are prepared, describing ingredients and
cooking methods. Inform customers of daily specials. Prepare checks that
itemize and total meals costs and sales tax. Handle all cash at the end of
the work day. Make deposits and fill out required paper work.
FountainBleau Management
Jackson Square Apartments, Montgomery, AL
November 2009- March 2010
Leasing Agent
Responsible for greeting prospective tenants and discussing their rental
needs. Show tenants the various units for rent as well as all of the other
features and benefits located on the premises. Responsible for conducting a
background search, which includes a credit report and discussing the terms
and agreements of the lease and explain the rules and regulations of the
lease including when the rent is due as well as the grace period before a
late charge is applied. Collect any money due such as a security deposit
and the first month's rent. Give the tenant the keys to her apartment along
with key cards for security entrance. All tenants receive a copy of their
lease agreement for safe keeping.
RadioShack Corporation, Montgomery, AL
April 2006 - January 2007
Sales Associate
Compares totals on cash register with amount of currency in register to
verify balances. Endorses checks and lists and totals cash and checks for
bank deposit. Prepares bank deposit slips. Withdraws cash from bank
accounts and keeps custody of cash fund. Disburses cash and writes vouchers
and checks in payment of company expenditures. Posts data and balances
accounts. Compiles collection, disbursement, and bank-reconciliation
reports. Operates office machines, such as typewriter, computer terminal,
and adding, calculating, bookkeeping, and check-writing machines. May
authorize various plant expenditures and purchases. May prepare payroll and
paychecks.
OSI OUTSOURCING, Montgomery, AL
October 2005 - February 2006
Account Representative
Responsible for the successful development and coordination of the day-to-
day deal making activities for a specific line of business, including
negotiations and the development of prices. To then utilize the knowledge
to develop action plans to maximize DirecTV participation in the customer's
business, coordinate company resources in fulfilling customer requirements,
ensure a high level of quality service from all departments within the
company, and achieve assigned revenue targets.
Barnhill's Buffet, Montgomery, AL
February 2005 - December 2005
Cashier
Total bills, received money, make change, fill out forms and give receipts.
Handle returns and exchanges. Take payment through credit card, debit card,
cash, and personal checks. Bag purchased items. Separate total charge
forms, return slips, and coupons
Super Foods, Georgiana, AL
May 2002 - April 2003
Cashier
Receives funds from customers and employees, disburses funds, and records
monetary transactions in business establishment or place of public
accommodation: Receives cash or checks or completes credit-card charge
transactions. Counts money to verify amounts and issues receipts for funds
received. Issue change and cash checks. Compares totals on cash register
with amount of currency in register to verify balances. Endorse checks,
list, totals cash, and checks for bank deposit.
Lurleen B. Wallace Community College, Andalusia, AL
June 2003 - August 2003
Administrative Assistant
Organized and maintain papers and electronic files. Pass on information by
using telephone, mail service, websites, and e-mail. I used office
equipment, such as fax machines, photocopiers, scanners, desktop publishing
software and digital graphics.
Contact this candidate