Customer Service Manager

Thomas D. Yarnall

**** *. *** **.

Wichita, KS **206-1541

316-***-**** ( *******.******@*****.***

Objective

Perform as a software developer or web developer in the Kansas region

Strengths

o Experienced in Microsoft Visual Studio

o Courses include: JavaScript, XHTML & CSS, PHP & MySQL, C#, SQL Server,

ASP.NET

o Detail-oriented, quick learner, self-motivated

o Passionate to learn and grow

Education

Butler Community College 1/08 - 5/10

A.A.S. degree in Software Development

o Cumulative GPA: 4.0, 79 total credit hours

o Member of Phi Theta Kappa International Honor Society

o Graduated with highest honors

Butler Community College 8/06 - 12/07

Jump Start Program, Graduated High School December 2007

Experience

Butler Community College 8/08 - 2/09

Software Tester and Trainer

o Tested online student and resource tracking software; trained tutors and

instructors on software use

Peer Tutor

o Instructed other students one-on-one in Computer Programming and

Information Processing Systems

Continental Cyclery 2/07 - Present

Bicycle Mechanic

o Build new bicycles

o Troubleshoot and repair bicycles

o Customer Service & Sales

Quiznos 7/07 - 12/07

Shift Manager

o Supervised 2-3 employees during 5 hour shift

o Trained new employees in store procedures

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