Jersey City, New Jersey *****
**********@*****.***
Qualifications profile
To secure a professional administrative receptionist position in a well-
established organization that offers professional growth as well as the
opportunity to learn and enrich my competencies in the profession. I have
the demonstrated capacity to provide comprehensive support for staff
including scheduling meetings, and effectively managing all essential
tasks. Excellent interpersonal skills; maintain positive relations with
staff and customer's in high-volume, fast-paced operations. I am highly
focused and result-oriented in supporting complex, deadline-driven
operations; able to identify goals and priorities and resolve issues in
initial stages.
Professional Experience
Receptionist/ Clerical - Industry Model and talent
October 2009 - Present
. Developing spreadsheets to improve proactive calling accuracy; prepare
meeting agendas and carefully monitor all action items
. Responsible for administrative tasks such as appointment setting, faxing,
copying, and transferring databases
. Heavy filing, faxing, copying and converting files to PDF
. Data entry of daily leads and MR4's
. Prepare responses to correspondence containing routine inquiries
. Answer and direct phone calls using multi-line phone system
. E-mailing of daily reports on leads, appointments and schedules
. Review files, records, and other documents to obtain information to
respond to request
Sales Associate / Sponsor - TARGET
July 2008 - October 2009
. Responsible for accurately processing cash and credit transactions via
POS terminal.
. Providing customers with information on active sales in a department
. Ensuring customer satisfaction by answering all inquiries on store
items
. Helping employees through the store recovery process
. Working with fellow associates on re-merchandising the store
. Carefully monitored transactions to ensure a balance of zero by the
end of day
. Trained other associates on the POS terminal
. Team Supervisor
Data Entry Processor - Trust Operations Department - The Bank of Tokyo
Mitsubishi
July 2007 - June 2008
. Compile and organize data to process and enter into databases
. Code documents correctly and accurately to process and assess client
accounts
. Verified accurateness of supplied statistics and saved data
. Combined received data and developed final product into spreadsheets.
. Responded to telephone inquiries, processed mail and compiled information
Education
Hudson County Community College - Jersey City, New Jersey
. Associates of Science in Liberal Arts May
2011
technical proficiency
Windows XP / Vista, Mac OS X, Microsoft Office Suite, Quick Books,
Typing proficiency of 70 WPM.
Tiffany Hartwig