Jocelyn Santiago
Bronx, NY 10459
*******************@*****.***
Qualifications
Excellent communication and interpersonal skills. Strong ability in
mastering new task with speed and logic. Type 60wpm. Analytical, multi-task
oriented and computer literate. Trainings attended: Adolescent Trauma and
Self Medication, Sexual Abuse, Teen Relationship Abuse, HIV/AIDS,
Identifying Risk, Time and Stress Management, Preventive Family Team
Conferencing.
Experience
2008-2010 Cardinal McCloskey Services Bronx, NY
Caseworker
- Assist substance abused parents with completion of specific tasks to
ensure the health and safety of their children.
- Showing substance abuse parents where to find resources in their own
community.
- Complete monthly service reports and monthly statistics by due date.
- Assist walk-in population with emergency food and/or referral and
advocacy services.
- Participate in all clients' quarterly conferences as well as staff
meetings and trainings as schedule.
2007-2007 Banana Republic New York, NY
Sales Support
- Responsibilities were to make the customers experience pleasant.
- Pursued in opening up as many as banana republic cards as possible.
- Maintained a clean cash wrap and recover that area.
2003-2006 Ricky's Urban Outpost New York, NY
Assistant Bookkeeper
- Duties included bank balances, daily, day sheets, and cash flow
sheets.
- Assist in entering payroll, purchases, and deposits in the computer.
- Daily activities included printing checks, answering telephones, and
opening mail.
1999-2001 Economics and Finance H.S. (Volunteer) New York, NY
Conflict Mediator
- Facilitate in the process of conflict resolutions amongst students.
- Guided peers to a positive outcome of their conflicts.
- Sat in sessions as a peacekeeper.
2000-2000 Tremont Crotona Daycare Ctr. Bronx, NY
Teacher's Assistant
- Assisted teacher with daily activities.
- Interacted with children during daily activities.
- Helped teacher with reading, arts and crafts, indoor and outdoor
activities with children.
- Troubleshoot disputes between the children.
Education
2005-2008 Bronx Community College Bronx, NY
Associate Degree: Liberal Arts; Minor: Human Services
Reference Available Upon Request