Sales Engineer

Abraham Jose

Mobile: +1-862-***-****

E Mail: *************@*****.***

Senior Level Assignments

~ Enterprise Architect ~ Architecture Practice Lead ~

Effective and accountable in high profile senior roles : Overcome complex business challenges and make high stakes decisions

using experience backed judgment, breadth of technical exposure, strong work ethics, irreproachable integrity & adequate emotional

quotient.

Corporate IT Strategy & Enterprise Architecture Specialist : Vast experience in managing the complexity of increasingly

demanding IT environment. Holistic approach to Enterprise Architecture practice which explicitly looks at every important challenge

from multiple perspectives TOGAF Certified.

Information Technology Governance and Best Practices : Provide assurance that the organisation has the structure, policies,

accountability, mechanism and monitoring practices in place to achieve requirements of corporate IT governance CISA Qualified.

Strong orientations in Consulting : Lead high level consulting initiatives, business analysis management, and reorganization.

Being an innovative marketer uses instincts, insight, judgment and timing to succeed on tough engagements.

Personal Style: Rapid discovery of key issues underlying intractable problems. Inspires teams to strive relentlessly towards

success. Enjoys strategic collaboration, brainstorming, and mentoring. Exceptional group analytical ability. Strong advocate of

openness, transparency, and accountability to balance strategic vision and pragmatic need.

Possess excellent techno commercial consultative skills involving an experience of around 13 years in hands on engineering, project

management, technical pre sales, solution design, IT governance and enterprise architecture. Fully experienced in IT Infrastructure

solutions including data centre, compute & storage technologies, virtualization and SOA, bespoke developed and packaged

applications. Exposure on industry standards & frameworks to include TOGAF, CISA (ISACA), PMBOK & ITIL. Exceptional

communication skills with demonstrated abilities in training, team building towards driving the short term and long term corporate goals.

In depth experience in human resources management. Possess successful and extensive track record of training and mentoring

people.

Areas of Exposure

Enterprise Architecture: Build trusted relationships as a strategic technology advisor with clients, and work internally across solution

delivery teams to help bring business clients the most comprehensive and end to end IT transformation services to effectively address

their business challenges. Developed an effective and successful EA practice with in National Grid and instituted Global Technical

Governance review mechanism.

Solution Architecture: Project / Program targeted engagements and delivery of solution architecture work products.

Review business requirements and develop functional design and conceptual design to full fill business requirements. Responsible for

technical requirements, architecture diagrams and alignment with target operating model of the organization. Ownership of the solution

workability and timely execution as Sr. Systems Consultant at Dell Inc.

Service Management and IS Governance: Managed team of hi tech professional services organisation at SGI (Silicon Graphics) and

HCL Infosystems Ltd. Exposure to COBIT and the service delivery model aligned to ITIL framework. Brings on to table an authoritative

IS Governance mindset being a qualified CISA (Certified Information Systems Auditor from ISACA).

IT Infrastructure and Technologies: Expertise in designing data centre, various compute and storage capacities for enterprise

platforms Messaging & Collaboration, databases, Oracle EBiz, SAP and custom applications. Exposure to NERC Critical Infrastructure

Perimeter and emerging Smart Grid technology requirements.

Technical Pre Sales and Consulting: Very Successful and passionate on customer facing and highly consultative job profiles. Lead

role on technology aspect of customer engagement / sales to ensure the proposed solutions are comprehensive, achieve customer

goals and provide an outstanding customer experience. Awarded best Dell Systems Consultant FY07. Number/Quota driven and ability

to work under pressure.

Respect and Leverage Human Capital: Motivating, mentoring and leading talented professionals. Living the culture and leading by

example. Directing cross functional teams using interactive and motivational leadership. Ability to influence at senior management level.

Professional Experience

National Grid (Wipro Technologies) Since Jul’08

Enterprise Architect

Company: National Grid (Former Keyspan: NYSE: NGG) is an international electricity and gas company and one of the largest

investor owned energy companies in the world. Enterprise Architecture practice is part of the CTO tower offering design, architecture

and governance around the enterprise initiatives of the organization.

Accountabilities as Enterprise Architect

Define target operating model in alignment with business agility.

Ensure that IT design, data, software, and hardware decisions and issues affecting programmes and projects are aligned to the

Enterprise Architecture.

Manage the work of specialists contributing to the design and exercises deign control over the implementation.

Responsible for ensuring the overall integrity of the technical solution, including the selection and approval of appropriate

technologies, processes, tools, methods, techniques and standards.

Review and approve or otherwise reject with comments architectural exceptions submitted by Project Design Authorities that are

within the delegated authority of the Architecture Governance Board.

Own the governance process for ensuring solutions conform with the Enterprise Architecture and provide leadership to better

enable IS to exploit technologies to deliver benefits to National Grid

Demonstrate strong expertise in creating guidelines and best practices for developing, selecting, and implementing information

systems within enterprise

Interact with technical & business leads, program managers and focus groups to minimize expenditure, avoid redundancy, and

improve overall synergy within organization.

Highlights:

Transformed legacy technical governance and design authority practices to a widely accepted TOGAF based EA framework.

Developed existing and future vision enterprise architecture, containing traceability from IT and business strategies to

recommended technologies.

Extremely fortunate to be part of a broad range of projects encompassing numerous disciplines. This has imparted a very global

view of ‘enterprise’ architecture.

Dell Inc. Jun’05 Dec’07

Sr. Systems Consultant (SC).

Company: Dell ESG (Enterprise Systems Group) partners with customers to solved challenges around high end compute, storage,

data centre and packaged applications supported by its professional consulting and implantation services.

Accountabilities as Sr. Systems Consultant

Dell SC’s are the technology leaders with in ESG and engages with large corporate accounts as a trusted partner. Translate and

communicate technology into meaningful dialogue with executives, business partners, engineers, and customers

Work as a technical consultant along with field sales team and Technical Sales Representative team architecting business

solutions to drive Enterprise business and removing technical barriers – Customer facing and highly consultative.

Design Server (racks and blades) and Storage platform (SAN with EMC storage and Brocade fabric, NAS, Tape/disk backup) for

different applications, Primary and secondary storage solution, backup, virtualization, Consolidations, Datacenter technologies and

DR

Take a lead role on the technical side of the sale to ensure that the proposed Dell solutions are comprehensive, achieve customer

goals, and provide an outstanding customer experience.

Preparation of the technical solution/documentation needs for RFP/Proposals and other sales engagements.

Key engagements: JP Morgan IT Services, NCR Corporation, MLITS, General Motors, AIG, etc

Silicon Graphics (SGI) Mar’05 Jun’05

Professional Services Manager

Company: Silicon Graphics International Corp. is known world wide for prowess in technology. SGI Professional Services

complemented its technology excellence by delivering faster time to insight while solving complex problems.

Accountabilities:

Architect tailor made services as per specific client requirements and supporting the services field staff with scoping, quantifying

work and building proposals.

Ownership of complete services engagement life cycle including client requirement analysis, solution building including 3 party

rd

components and present effective to client team and supervise delivery.

Providing IT consulting services along with identifying and analysing client business needs along with developing and presenting

the proposals for customized business solutions.

HCL Infosystems Limited Sep’01 Feb’05

Sales Engineer

Company: HCL Infosystems is India’s premier information enabling corporation which has pioneered and partnered the growth of IT

in India focusing on hardware, software, networking, consulting and IT Infrastructure services.

Accountabilities:

As a sales engineer Solicit with 70+ member team with respect to Infrastructure Services Products in terms complete ownership –

Product Management, Pre Sales Support and Direct Sales.

Key Account management with experience in different verticals in initiating, technical consulting and executing very large &

complex system integration rollouts

Penetrates into different functional areas of customers' business, both depth and breadth, with technical consultative approach to

enable sell company products, services and solutions.

Previous Assignments

Voltas Limited Jul’97 Apr’01

Project Engineer Independently handled turnkey projects which carried heavy responsibilities and with very less supervision. Early

learning on the effectiveness of team dynamics and project management .

Academic Credentials

1997 Bachelor Degree in Engineering

2004 Diploma in Business Management

Trainings

Datacenter design training from APC. SAP BW and data modelling course from HP.

Server and Backup – Intel, Dell, HP, SUN & HCL. Completed intensive Diploma Course “Young Software

Manager” from Techno Campus. Academic overview to

Storage Solutions –EMC, SUN, Procom & Hitachi.

.Net, C/C++, Java, SQL, Oracle, VB, Rational

SUN Enterprise Storage Pre Sales Certification.

VMware, ARIS, TROUX, COBIT,

Networking fundamentals – Cisco & HCL

ITSM HP Course administered by Exin.

PMP Course from Project management Institute.

Reference: Upon request. JMJ

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