Manager Quality

Jennilyn Bonilla

* **** *** **. #** ? New York, NY 10035

917-***-**** ? ********.*******@*****.***

Experience

Argosy International Inc., New York, NY

Quality/Export Compliance Administrator, July 07 - Present

. Maintain quality procedures, documents and manuals

. Responsible for composing, editing and proofreading correspondence,

reports, and other administrative documents

. Handle email correspondence to customers

. Process and record keep all customer complaints

. Serve as a liaison with vendors and suppliers as well other

departments

. Generate weekly status reports of customer complaints for 7 overseas

sites to review

. Manage non-conformance reports on a daily basis and follow up for

resolutions

. Schedule and coordinate meetings and events for managers including

travel arrangements

. Manage monthly expenses for department manager

. Screen new customers and/or suppliers for possible export violations

. Prepare, process, track and maintain export license applications

. Respond to all export compliance inquires

Major League Baseball, New York, NY

Finance Intern, Feb. 07 - June 07

. Processed up to 35 weekly lump sum distribution requests from pension

plan participants

. Sent checks and correspondence to trustees; recorded the status of all

payments

. Assisted with organizing various pension projects including archiving

old pension plans

Pace University, Career Services/Internship Department, New York, NY

Student Aide, Jan. 05 - April 07

. Managed scheduling for seven Career Counselors in computerized system

. Participated in marketing programs and services including advertising

and posting event flyers

. Received and processed job postings from HR professionals

. Maintained database of confidential student and employer records

. Served as professional front desk presence greeting students and

answering telephone

Colombian, Venezuelan, Ecuadorian Association, New York, NY

Political Relations Intern, Sept. 05 - Dec. 05

. Created and maintained database of 1000 organization members

. Organized guest lists for events with prominent speakers including

the President of Colombia

. Researched and contacted banks to promote special events on banking

regulations

Defense Supply Center - DOD, Philadelphia, PA

Commodity Business Specialist Intern, June 04 - Aug. 04

. Contacted vendors and suppliers regarding price quotes

. Assisted Specialist in awarding contracts and expedited

orders/transportation

. Conducted market research to identify potential clients

Education

Pace University, New York, NY

Bachelor of Business Administration - Lubin School of Business June 07

Major: International Management - Europe ? Minor: Latin American Studies

Skills

Language: Fluent in Spanish; Excellent oral and written communication

skills

Computer: MS Office: Word, Excel, PowerPoint, Access and Internet

Research

Certificates: US Export Administration Regulations & US International

Traffic in Arms Regulations

Interests

Enjoy reading, the arts, film and exercising

Contact this candidate