Management Quality Assurance

W. SCOTT SHULTZ JR., CMC, MBA

972-***-**** *** Walnut Grove Lane, Coppell, Texas 75019 *****.******@**.***

Information Technology Leader

Driving Business Results Through Enterprise Technology Solutions

Sales – Consulting – Enterprise Systems – Product Development – Project Management Office

LEADERSHIP EXPERTISE

Highly adaptable business and technology leader credited with

IT Strategy & Roadmaps

responsive, decisive IT strategies that accelerate corporate expansion and

Cost Containment

acquisitions; champion solutions and infrastructure design/development to

Technology Performance

meet business, budget and scalability requirements.

Leadership

Needs focused executive and solutions driver skilled in closing the gap

between requirements and technology with optimum, cost controlled Enterprise Systems

solution designs. Wide suite of project direction and turnaround experience Product Management

Executive technology advisor accustomed to working with company Offshore Operations

leadership and key stakeholders at all levels. Vendor Management

PROFESSIONAL CAREER CHRONOLOGY

KRONOS INCORPORATED, CHELMSFORD, MASSACHUSETTS, 2008 2010

DIRECTOR, DINING & RETAIL SOLUTIONS

Recruited to spearhead business growth for new industry vertical. Responsible for leading cross functional

team focused on sale and delivery of Enterprise Human Capital Management solution. Directed day to day sales

pursuit, pre sales function charged with sales in excess of $2.9M annually.

Partnered with national casual dining chain to capture up to $6.7M annual net savings with system

incorporating Human Capital Management functionality that contained payroll overpayments, schedule

inefficiencies and labor fraud.

Educated client leadership team of recognized quick service operating 500+ units on the bottom line risks of

schedule inaccuracy – Resulting in closure of $720K software sale.

BRINKER INTERNATIONAL, INC., DALLAS, TEXAS, 2007 2008

DIRECTOR, BRAND INFORMATION SYSTEMS

Met business needs for Maggiano’s, Chili’s, On the Border and Macaroni Grill concepts with combination

of commercial and custom software solutions. Partnered with business line executives to map business

requirements, establish technology strategies and executive solution delivery within budget and schedules.

Resume for Wayne S. Shultz, MBA Page 2

Page

Managed 4 direct reports, 13 member onshore/offshore teams comprised of project management, architecture,

software engineering and delivery functions. Oversaw $2.6M SG&A and $6.2M capital budgets.

Designed and implemented rapid systems deployments in response to re franchising efforts ; created

template allowing two day installation for all hardware/software and connectivity.

Drove introduction of hand held point of sale (POS) platform within Chili’s and On the Border units

contributing to a 28% improvement in table turn times.

RADIANT SYSTEMS, INC., FORT WORTH, TEXAS, 2005 2008

DIRECTOR, PRODUCT DEVELOPMENT

Senior products organization leader charged with spearheading consolidation and transformation of

multiple, geographically dispersed products teams. Responsible for all aspects of products organization including:

product management, architecture, software engineering and support teams. Led adoption of SCRUM / XP Agile

software development methods, streamlined product management processes and implementation of offshore

development / support centers. Managed 5 direct reports and 53 indirect reports located in 5 separate facilities.

Oversaw $9M SG&A and $10M capital budgets.

Increased R&D capacity by 90% in first year through establishment of offshore software development facility

in Hyderabad India.

Drove 60% decrease in field reported product defects through adoption of SCRUM / XP Agile development

and quality assurance processes resulting in significant increase in NET Promoter scores.

Turned around flagging POS software project to achieve completion in 3 months – despite previous 2 year

failure record.

APPLEBEE’S INTERNATIONAL, INC., LENEXA, KANSAS, 2003 2005

DIRECTOR, INFORMATION SYSTEMS

Senior IT Leader responsible for transforming legacy technology organization into cutting edge solutions

team. Responsible for development of 5 year technology roadmap, formation of franchise technology steering

council and development/deployment of end to end technologies used to operate 1,900 restaurant units.

Managed 6 direct reports and 23 indirect reports. Oversaw $5M SG&A and $8M capital budgets.

Directed definition and adoption of first ever 3 year technology strategy and plan for all 1,900 Applebee’s

units encompassing all aspects of restaurant technology including POS, back office, kitchen video, supply

chain, reporting, card processing and infrastructure.

Turned around flagging point of sale (POS) project achieving field deployment within 7 months – despite 3

years of failure – Achieved 90% franchise adoption within 18 months of pilot.

Drove consolidation of credit card processing data center facilities resulting in $23M annual net

savings in infrastructure costs and card processing fees.

Led Sarbanes Oxley (SOX) audit scope definition and remediation efforts for all restaurant systems

achieving 100% pass rate on first round of assessments.

Directed definition and delivery of MicroStrategy/TeraData business intelligence solution providing

analysis of restaurant operations project resulted in a 3 day improvement in access to operational data from

the executive to store management levels.

RADIANT SYSTEMS, INC., BEDFORD, TEXAS, 2000 2003

DIRECTOR, STORE SYSTEMS PRODUCT DEVELOPMENT

Drove definition, architecture, software development and delivery of point of sale (POS), labor management,

food cost management and operations reporting solutions. Led 3 direct reports and a team of 23 plus product

management, project management, architecture, engineering and quality assurance functions. Oversaw $3M

SG&A budget.

Drove execution of software development release cycles achieving 95% on time / on budget

performance.

Spearheaded introduction of new product lines through customer requirements capture, market trend

analysis and alignment to corporate growth objectives.

CAMBRIDGE TECHNOLOGY PARTNERS, CAMBRIDGE, MASSACHUSETTS, 1996 2000

DIRECTOR, CONSULTING SERVICES

Consulting practice leader for the Southwest region driving delivery of Enterprise Resource Planning

(ERP), E Commerce and systems integration efforts to Fortune 500 clients. Drove customer acquisition,

engagement delivery and customer retention/satisfaction. Led 9 direct reports and 133 member team located

across the Southwestern United States. Oversaw $43M annual P&L.

Drove all aspects of consulting practice focused on delivery of ERP, E Commerce and systems integration

solutions to Fortune 500 clients – Achieved 125%+ revenue attainment 4 years in a row.

Led acquisition of Wal Mart, Kmart, and American Airlines as premier clients resulting in multi year

engagements in excess of $4M each.

CARLSON RESTAURANTS WORLDWIDE, INC., CARROLLTON, TEXAS, 1991 1996

SENIOR IS MANAGER

Led end to end delivery of technology solutions for 725 unit TGI Friday’s restaurant chain. Directed

adoption of commercial POS, proprietary back office, document management and credit card processing

solutions. Led 2 direct reports and 11 member team of project managers, business analysts, architects, and

software engineers. Managed $2M SG&A and $18M capital budget.

Drove execution of $18M back office solution development project focused on restaurant financials,

HRMS, supply chain and operational reporting – Achieved delivery within 10% of target budget and schedule.

Architected and led development of document imaging system used to store restaurant new hire

paperwork – resulting in $250K annual savings.

SNELLING EXECUTIVE SEARCH, DALLAS, TX, 1987 1990

SENIOR TECHNOLOGY ARCHITECT, 1989 1990

SYSTEMS ENGINEER, 1987 1989

TECHNICAL CAPSULE

Platforms: Microsoft Windows, Windows Server, HPUX, IBM AS/400, IBM OS/360, Microsoft Exchange Server,

Microsoft SharePoint, PeopleSoft HRMS, Kronos Workforce Central, Taleo Talent Acquisition, Oracle Financials

(GL, AP, AR), Oracle HRMS, PeopleSoft HCM, Microsoft Dynamics ERP, Teradata Data Warehousing, Cognos,

MicroStrategy, Radiant POS, Aloha POS, Micros POS, PosiTouch POS, Microsoft SQL Server, Oracle 9i, TeraData,

Sybase, Remacs, HotSchedules, Eatec, Crunchtime, MenuLink, QSR Automation, NCR, IBM SurePOS, Micros

Fidelio, Opera, ADP Payroll,

Tools: Microsoft C#, VB.NET, C/C++, Sun J2EE / J2SE, Apple Objective C, SQL, PeopleTools, HTML, XML

EDUCATION & AFFILIATIONS

MASTER OF BUSINESS ADMINISTRATION, TEXAS CHRISTIAN UNIVERSITY, FORT WORTH, TEXAS

BACHELOR OF SCIENCE, COMPUTER SCIENCE, UNIVERSITY OF TEXAS, ARLINGTON, TEXAS

CERTIFIED MANAGEMENT CONSULTANT (CMC), INSTITUTE FOR MANAGEMENT CONSULTANTS USA (IMC USA)

MICROSOFT CERTIFIED PROFESSIONAL (MCP)

MEMBER, PROJECT MANAGEMENT INSTITUTE (PMI)

Contact this candidate