Customer Service Manager

**** ***** ******* ** • Miamisburg, OH *****

Phone 513-***-**** • E mail abk76w@r.postjobfree.com

Bradley J. Hill

Objective

A full time Accounting/Financial Position

Education

Raj Soin College of Business, Wright State University Dayton, OH

Bachelor of Science in Business, March 2004

Accountancy

Work experience

May 2005 Present Reynolds & Reynolds Kettering, OH

Senior Backline Analyst, Financial Statement Developer

Accounting specialist for automobile dealerships on issues they have with day

to day business activities.

Resolve service events that fellow employees write up needing my accounting

expertise.

Develop financial statements for the dealerships, specified by the

manufacturer.

Modify all financial statements for the upcoming year and test with the

manufacturer on those changes.

Resolve manager hotline calls pertaining to accounting and business sales.

Train associates on new accounting software programs and features.

Lead our accounting department on end of year projects and help colleagues

finalize in an accurate and timely manner.

Expertise allows me to be the emergency on call contact for customers on

weekends, outside of business hours.

Maintain excellent rapport with internal and external customers.

August 2004 May 2005 Advance

Background Check Inc. Dayton, OH

Customer Service, Account Manager

Interpret court documents for our clients and input those results into their

online databases.

Perform searches for clients by going through online county records.

Assign researchers with information requested by our clients.

Coordinate research efforts with the client to ensure effective turn around rate.

Communicate with clients for background check status, questions or disputes

that relate to their corporate needs.

References

Available upon request

Contact this candidate