Customer Service Manager

Mary B. Uetrecht

*** ****** ** ? St. Charles, MO 63303 ? 314-***-**** ?

*************@*****.***

Summary

Dedicated administrative professional recognized for taking a leadership

role in support of management. Use technical and interpersonal skills to

enhance organizational efficiencies and operations.

Professional Experience

STL Buy & Sell, St. Peters, MO 2008-

Present

Real Estate Assistant ? Office Manager ? Transaction

Coordinator

Manage daily office operations ? Take interior/exterior photos of

properties ? Upload listings and photos to MLS ? Create flyers and virtual

tours ? Liaison between agents and clients ? Ability to manage multiple

tasks in a pressured environment ? Dedication and drive as a hard-working

individual ? Exceptional versatility and adaptability ? Entrusted to

process confidential client information ? Deliver excellent customer

service to meet the needs of the client

Epsilon, Earth City, MO 1998-

2008

Sr. Account Coordinator ? Purchasing Agent ? Client Relations

Representative

Planning and directing efficient offices ? Managing files, supply

requisitions and vendor relationships ? Author professional correspondence

to clients and vendors ? Entrusted to process confidential client

information ? Deliver excellent customer service to meet client needs ?

Composing, editing and proofreading reports, proposals and correspondence ?

Drafting spreadsheets and other business materials

Education/Additional Accreditation

Lindenwood University, St Charles, MO 1995-

1999 Communications

? Bachelor of Arts Degree in Communications

? Graduated cum laude

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