**** * ***** **, ********, CO 80602720-***-****(*************@*****.***
Lelanna Simmons
Objective
Pursuing a career with a company that will utilize my education and
experience within Human Resources to assist in executing their
strategic initiatives.
Activities
2010 - 2011 Denver Broncos Cheerleader
Experience
September Omni-Financial Broomfield, CO
2009-Present
Tax Resolution Specialist
Prepare invoices, memos, letter, financial statements and other
documents, using word processing, and or spreadsheets.
Organize, maintain, and monitor over 60 client files.
Perform office duties, such as maintaining records, answering phone
calls, and filing.
Open, sort and distribute incoming correspondence, including faxes and
email.
Employ Active Listening: Give full attention to what other people are
saying, take time to understand the points being made, and ask
appropriate questions.
Prepare IRS documents: Forms 8821, 2848; Collection Due Process and
Collection Appeal Request forms.
Negotiate extensions and ensure clients are aware of State and Federal
deadlines.
Advise clients of tax payer rights, potential collection activity and
procedures.
Assist Attorney in daily business tasks.
March Summit Tax Resolution Boulder, CO
2009-September
2009
Personnel & Administrative Assistant
Serve as a link between management and employees by handling
questions, and help resolve work-related problems. In addition,
complete payroll on a weekly basis.
Specialize in assisting individuals and businesses with Federal and
State tax liabilities.
Responsible for client correspondence, revenue officer, and state
agent conference calls.
File and retrieve documents, records, and reports.
Administrative and clerical procedures and systems such as word
processing, managing files and records, designing forms, and other
office procedures.
Ensure clients receive proper Collection Information Statements:
433-A, 433-B.
Conduct Tax Practitioner phone calls: Order transcripts, receive
information on file i.e. missing returns, notices, outstanding
balances, revenue officer details, payoff calculations etc.
Use principles and processes for providing customer and personal
services.
May 2008-March Manpower Inc. Louisville, CO
2009
Staffing Specialist
Establish and maintain relationships with hiring managers to stay
abreast of current and future hiring and business needs.
Request information from previous employers, and other references to
determine applicants' employment acceptability.
Prepare and maintain employment records. In addition, complete
payroll on a weekly basis.
Interview applicants to obtain information on work history, training,
education and job skills.
Evaluate/assess potential employees to identify if they meet the
position requirements.
Perform searches for qualified candidates according to relevant job
criteria, using computer databases, Internet recruiting resources,
cold calls, and employee referrals.
Complete Worker's Compensation claims, I-9 verification, background
and drug tests.
Conduct regular follow up with manager to determine the effectiveness
of recruiting plans and implementation.
Interpret benefits, policies and procedures to intake applicants.
April 2007-May Bebe Cherry Creek,
2008 CO
Co-Manager of Operations
Assist Store Manager in preparing and submitting personnel/store
schedules weekly, based on store trend, projection, and payroll
budget guidelines for District Manager approval.
Adhere to all Bebe policies and operational procedures; ensure follow
through of operational standards. In addition, complete payroll on a
weekly basis.
Accountable for personal productivity and store sales to ensure
company goals are achieved.
Monitor and ensure exceptional client service and client
satisfaction.
Nov 2005-April Express Studio Design Broomfield, CO
2007
Associate Manager
Explain company personnel policies, benefits, and procedures to
employees or job applicants.
Assist Store Manager to evaluate store team performance and provide
timely coaching, feedback, and reviews. In addition, complete payroll
on a weekly basis.
Record data for each employee including information such as absences,
training and performance evaluations, dates of and reasons for
terminations.
Interview job applicants to obtain information and use to screen and
evaluate them.
Functional leadership, effective communication, talent management,
maintain presentation/operational excellence; supervise sales
specialists/support.
Education
2001-2006 University of Colorado Boulder, CO
Leeds School of Business
Bachelor of Science, Business Administration-Emphasis on Human
Resources Management