Customer Service Machine Operator
Resume:
EDGAR DIAZ
E-MAIL: ***********@*******.***
CELL: 915-***-****
PHONE: 915-***-****
WORK HISTORY
Nov-06/Jun-10 Machine Operator, International Paper
El Paso, TX
Start at the Hugger in 2006 recycling cardboard,
after two weeks they offer me a promotion to
Stacker Position, my main duties was check all
Cardboard sheets coming out from the Corrugator
Machine also alert the Operator if there something
wrong with the paper quality, after three Months
they promote me to Machine Operator Position,
getting strong knowledge on Corrugator Slitter
Setup and Troubleshooting as well, other duties
help Co-workers when they need assistance how to
improve their job duties.
Mar-06/Oct-06 Tester I, EchoStar El Paso, TX
Inspection for Receivers, when Customers send them
Back for any problem they had, replace Hard Drives
on Digital Receivers, help my co-workers to
identify problems on Test Stations and see if the
Receiver had a true Failure.
Nov-04/Mar-06 Self Employee (J.J. Telecom
contractor) El Paso, TX.
Installing Wireless Networks for home and Small
Business, CCTV Installation also CAT 5 and Coaxial
Cable, Computer Software update and Hardware
Troubleshooting, Personalized Customer Service.
Data, Voice and Video Network installation of all
wiring System, also Hubs and Patch Panels, setting
up Workstations and Windows Servers for Electrolux
Company in Juarez, Wireless Network for the others
contractors
Nov-03/Nov-04 Shipper, Air Systems Components El
Paso, TX
Packaged, labeled and applied security stripping to
boxes, used Internet system FED-EX and UPS database
systems to locate and redirect orders to customers,
processed customer orders using special computer
Software.
Jul-03/Nov-03 Cable Technician, Dm Dickason agency
El Paso, TX
Installation and configuration of Voice and Data
wiring, Coaxial and Fiber Optic also Patch Panels
and Hubs at School to make the Network system for
better use.
Nov-02/May-03 Computer and Wireless Tech, ROES
Internet & PATH Broadband
Westminster and Broomfield, CO
Utilization of new Hardware, building computers
according to the customer needs, Administrator
Assistant of Internet access and E-Mail accounts on
UNIX System, used Wireless Internet Motorola Canopy
Access Point to install and configured small
businesses and home service, experienced enough to
install Wireless Networking for homes utilizing
Wireless Routers and Network adapters, 24/7 Phone
Customer Service and Personalized Assistance
providing Technical Support to the customers.
Sep-01/Jul-02 Network Admin Assist., AXON Juarez,
MX
Installation and configuration of Computer Software
& Hardware, Network maintenance on several
enterprises, also 24/7 phone and personalized
Technical Support to resolve PC and Network
problems, COMPAQ Windows 2003 Servers installation,
User Accounts on Active Directory also Back Ups.
Jul-99/Sep-01 Systems Tech, SEPCE Juarez, MX
Computer troubleshooting and Laser & Inkjet
printers, Network Technician installer, Creation
User Accounts and User Profiles on Windows NT
Platform, new users training.
PROFFESIONAL EXPERIENCE
Computer Hardware
7 years.
Cable Network installer
7 years.
Systems Administrator Assistant
2 years.
LANGUAGE SKILLS
Spanish - Excellent (Read, write and speak).
English - Good (Read, write and speak).
ADDITIONAL sKILLS
Graphics PC software, Word processing,
Cashiering work, Spanish, General Clerical work,
Customer clerical work, Warehouse experience
(Computerized inventories and Barcodes, Stocking,
Labeling, Forklift Driver, Pallet Jack: Manual and
electrical).
Education
2010 University Of Phoenix
El Paso, TX
Starting on July 14th 2010, Bachelors Computer
Science in Network and telecom.
2003 Desert Communications
El Paso, TX
Cabling and terminations Certified.
2002-2003 Junior Parks College Thornton, CO
Computer Technology.
2001 Denver Community College Denver, CO
ESL.
1997-2000 CONALEP CD. Juarez, MX
Computer Tech - Graduated
REFERENCE
Rene Ramirez, 3rd Shift Operator and
Lead man. 915-***-****
Jesus Hernandez, 1st Shift Supervisor
Alma Hernandez Shift Supervisor
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