Customer Service Sales

Mandeep Kaur Sidhu

*** ******* *** ******** ** **954 ( 707-774 - 6286 ) OR 845-***-****)

*******@*****.***

OBJECTIVE: Manufacturing Position, OR Accounts Clerk position

QUALIFICATIONS:

• Keyboarding and 10- key by touch

• Proficient in MS Word, Excel, and Access

• Experience in cash handling, data entry and customer services

• Fluently speak 3 languages (Hindi, Punjabi & English)

• Loyal and responsible; can be trusted handling financial information with

discretion

• Good problem solving skills

EDUCATION:

2006 Accounts Clerk Certificate Program, Santa Rosa Junior College, Petaluma, CA

1986 Bachelor of Economics, G.N College, India

EXPERIENCE:

2009-2010 Quik Stop Sonoma, CA

• Cashier, customer service and cash office

• Make deposits and complete all paper work

2007-2009 Work Station Operator THE RESEARCH FOUNDATION ALBANY, NY

• As a work Station (WSO) level 1 (Production Technician) duties

• Assigned will include one of more following: Trouble shooting,

• Inspection, test, and operation of one or more (including tool clusters)

• Complex to perform production runs, tool set up, test runs, qualifications

• Monitors,etc. The WSO may also require inspecting or measuring product

• And drawing qualitative conclusions from result. Also require the WSO

• To be part of the control center and the emergency response Team (ERT)

• Process wafers in one of the following areas: Photo Masking, Etch, Diffusion or

Thin films.

• Work in a 200 mm and 300 mm wafer fab.

• Must work with hazardous chemicals and gases.

• Work in with Semi-Automatic equipment and manual wet clean stations

• Maintain LTC’s cleanroom protocol and operational standards

2005-2007 Sales Person, Macys, San Rafael, CA

• Process orders, communicate with customers, and handle cash

• Maintain appropriate cash balances and balance all registers daily

• Verify discrepancies and alert management to overages and shortages

1998-2005 Production Operator/Production Associate, IBM, East Fishkill, NY

• Tool handling and understanding blueprints for production

• Performed multiple operations and assisted in certification and training

• Inspected assembly, equipment preparations and clean-up

• Operated various machines

• Sampling and testing new products

1996-1998 Cash Office Administrator, Lord & Taylor, Stamford, CT

• Cash handling and maintained all cash files; retained records in accordance with

company guidelines

• Prepared daily bank deposits and transported deposits to the bank in a timely basis

• Monitored service desk and provided customer services in a courteous and

professional manner

• Monitored supplies and communicated needs to management.

1990-1998 Cash Office Administrator, Caldor, CT

• Reconciled cash and balanced registers daily

• Participated in stock take

• Completed cash pickups on time and accurately

• Resolved cash discrepancies and audited cash office paperwork

• Courteous and professional in dealing with internal and external customers

• Performed all necessary automated cash system technical functions

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