Customer Service Sales

Objective

Looking to find a challenging and rewarding opportunity in the field of

finance or accounting.

Education

queens college - Flushing, NY

Bachelor's Degree in Accounting, May 2010

SUNY CORTLAND - Cortland, NY

Bachelor's Degree in Economics, 1998

Employment History

DEALER TRACK, INC. - New Hyde Park, NY

Accounting Representative, 2009- PRESENT

-Handled cash receipts.

-Processed journal entries.

-Entered credit memos and posted journal entries.

-Researched Accounts.

Data Analyst, 2004 to 2009

- Maintained, analyzed and updated program parameters, rates and

residuals for assigned auto vendor accounts.

- Created customized coding for new financial lenders.

- Answered customer service inquiries in reference to lending programs

and auto dealership settings.

- In charge of lender criteria, updating financial lenders accounts as

per auto dealership's request.

New York community bank - Westbury, NY

Trade Specialist, 1999 to 2004

- Processed and kept record of all trades done through a broker.

- Handled investment account transfers and check disbursement.

- Answered over 50 to 60 client inquiries regarding their accounts

daily.

- Cross sold bank services to provide the best portfolio options to

clients.

- Reviewed and ensured paperwork from investment representatives for

compliance.

United states army reserve - Jamaica, NY

54 Bravo, 1998 to 2004

Skills Summary

ANALYTICAL THINKER EPICOR SYSTEMS OPERATIONS

SALES FORCE MS OFFICE TROUBLESHOOTER

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