Customer Service Sales
Resume:
To obtain position with a customer oriented company that offers the
opportunity for challenge and growth. To contribute to the success of the
organization by retaining customer focus while improving techniques and
utilizing relevant tools to grow revenues and maintain the professional
reputation of the company.
Qualifications and Strengths
Cooperative Flexible
Strong Interpersonal Skills Exceptional Sales
and Customer Service Skills
Team Player Hard Working
Professional Appearance Goal Oriented
Dedicated Strong Desire to Succeed
Accurate Record Keeping Familiar with
Microsoft Office Suite
2 PROFESSIONAL EXPERIENCE
AIRGAS, INC. - Henderson, CO August 2009
to April 2010
Cylinder Maintenance - Responsible for ensuring all cylinders were painted
according to company standards. Performed safety inspections of cylinders
and the facility. Assisted with loading and unloading cylinders from
delivery trucks.
LINWELD, INC. - Denver, CO May 2007 to July
2009
Chemical Filler - Responsible for maintaining an order fulfillment,
inventory and warehouse processes. Provide customer service and technical
support to internal and external customers. Support drivers with
loading/unloading chemical/gas cylinders. Provide basic maintenance to
Drivers trucks and trailers to prepare for following days deliveries.
Adhere to all safety processes and procedures. Ensure cylinders are
inspected and pass safety standards prior to any re-fills. Monitor and
ensure cylinders are properly filled and gas/chemical pressures do not
exceed safety regulations. Monitor the temperature to tank pressure
limitations and make adjustments that are required to meet safety
standards. Carefully track and monitor the accurate gasses and chemical
ratios when mixes are required.
. Plant Equipment Certification
. Gas Pack Certification (Liquid Chemicals)
. Chemical Gasses Certification (Temperature to Pressure Ratios)
. AWS Certification (Mixing Gasses)
Warehouse Laborer I - Responsible for maintaining an orderly warehouse.
Provide customer service as needed. Support drivers with loading/unloading
chemical/gas cylinders. Pulling orders and inventory control. Provide
basic maintenance to Drivers trucks and trailers to prepare for following
days deliveries. Adhere to all safety processes and procedures.
. Successfully completed Cylinder Pre-Fill Inspection Certification.
. Completed Cylinder Safety Certification.
T-Mobile Solutions - Aurora, CO Dec 2006 to
April 2007
Sales and Marketing of T-Mobile Wireless Products and Services.
Responsible for meeting all sales goals. Responsible for helping point of
sales kiosk meet weekly/monthly sales goals. Help maintain kiosk
appearance. Help provide a friendly customer service atmosphere and issue
resolution.
. Successfully completed product training.
. Completed company customer service orientation.
. Maintained thorough and accurate sales transaction records.
. Generated repeat clientele through customer satisfaction.
. Meet and maintain weekly sales goals
Furniture Showroom and Warehouse Professional - Denver, CO Feb
2006 to Dec 2006
Sofa Mart and Lazy Boy - Responsible for maintaining an orderly warehouse.
Provide customer service and customer loading/unloading furniture.
Loading/unloading truck deliveries. Building and performing minor repairs
to furnishings. Showroom merchandising and restocking.
. Successfully completed furniture repair and build out training.
. Completed company customer service orientation.
American Furniture Warehouse - Centennial, CO
Nov 2005 to Feb 2006
Lift Operator - Responsible for unloading furniture arrivals daily.
Careful distribution of the furniture throughout the warehouse.
Responsible for maintaining company defined productivity and certification.
. Obtained Forklift Operators Certification
. Exceeded minimum required placements of furniture pieces daily
. Maintained acceptable damage control levels - less incidents then
allowed.
SAM's Club Membership Warehouse - Centennial, CO May 2005 to
Nov 2005
Gas Station Attendant/Customer Service Rep - Responsible for maintaining a
clean and appealing service area. Assist customers with processing of card
readers on gas pumps. Answer customer inquiries and resolves concerns.
Service gas pumps display and receipt equipment. Promoted company benefits
and customer relations. Adherence to schedules and attendance policies.
. Successfully completed extensive Customer Service Training Curriculum
- To include:
People Skills, Sales Skills, Safety Regulations, Security Training,
Cashier/Register operation, Company Policies and Procedures.
. Exceeded attendance and schedule expectations.
. Received award for excellence in service within first two months of
employment.
3 Education/Certifications
Community College of Denver (Denver, CO) Aug 2005 to May 2006
. Associates of General Studies - Business focus - Total Credit Earned
21.00 to date
Eaglecrest High School (Centennial, CO) Diploma - May 2005
Air Gases Certifications
. Air Gases Plant Equipment Certification
. Gas Pack Certification (Liquid Chemicals)
. Chemical Gasses Certification (Temperature to Pressure Ratios)
. AWS Certification (Mixing Gasses)
. Cylinder Pre-Fill Inspection Certification.
. Cylinder Safety Certification
. Forklift Operators Certification
Personal References
Rochelle Call Account Specialist Time Warner Telecom
Mark Hopkins Sr. Software Developer Galileo International,
Inc. 303-***-****
Jody Kaveney Retired - Multimedia Exec Southern Satellite/First
Data 719-***-****
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