Customer Service Office

Tinya D. Lary

**** ********** **.

Charlotte, NC 28226

*************@*****.***

Objective

My objective is to obtain a full-time job that I am able to advance in

and make a career of.

Experience

Convergys

June 2008-April 2010

Charlotte, NC

Answer inbound calls and respond to the subscriber questions and concerns

Effectively document subscriber interactions regarding product and

account inquiries

Listen and respond appropriately to customer complaints providing

solutions, etc...

Wal-Mart

Nov. 2007-June 2008

Charlotte, NC

Ensure customers receive outstanding service by adhering to and enforcing

customer service programs

Perform all cash office functions and ensure that the front end is

supplied with necessary resources for register functions

Provide register coverage and process all customer and associate

transactions at the registers

Munson Cleaning

March 2005-April 2008

Charlotte, NC

Responsible for daily operations of the business, reduce cost, and meet

performance goals

Supervise the movement of finished and unfinished projects

Ensure new employees receive training, some clerical duties, etc...

Co-Ed Electrical

July 2004-Oct. 2006

Charlotte, NC

Perform diverse and advance administrative support functions including

project assistance, calendar, expense reports, etc...

Work under time constraints, handling multiple tasks

Perform general office support such as greeting visitors, making copies,

fax, etc...

Coordinate various reports including word documents, power point and excl

Family Dollar

Jan. 2002-July 2004

Charlotte, NC

Provide register coverage and process all customer and associate

transactions at the registers

Perform all cash office functions and ensure that the front end is

supplied with necessary resources for register functions

Respond to customers questions and concerns

Sam's Mart

April-2001-Dec. 2003

Charlotte, NC

Perform all cash office functions and ensure that the front end is

supplied with necessary resources for register functions

Provide register coverage and process all customer and associate

transactions at the registers

Education

Strayer University

Jan. 2010-Present

Criminal Justice

References Available Upon Request

Contact this candidate