Customer Service Sales

Nicole Jackson

**** **** *****, **

Brooklyn, NY 11213

Home 718-***-****

******.*******@**.****.***

Objective

An Office Assistant utilizing my customer service experience.

Qualification Highlights

• Demonstrated ability to treat the needs of patrons, dependable, hard working, reliable, and punctual.

• .Streamlined daily business processes and increased productivity levels.

• Answered incoming phone lines to provide details on filing deadlines and application status.

Experience

New York Presbyterian Hospital, New York, New York

Receptionist, 2008 - 2008

• Operated telephone switchboard to receive incoming calls

• Collected and distributed messages for employees of organization

• Filed and maintained records

• Transmitted information and documents to customer, using computer, mail, and facsimile

Spring (Aldo Inc,)

Sales Associate, 2007-2007

• Acquired an expertise in customer service and "closing the sale"

• Advised customers on new styles, fashion trends, and product features

• Ensured the highest levels of customer service and satisfaction

• Described merchandise and explained use, operation, and care of merchandise to customers

Footaction USA, New York, New York

Sales Representative, 2005 - 2005

• Assisted and advised retail dealers in use of sales promotion techniques.

• Instructed customers in use of products.

• Estimated delivery dates and arranged delivery schedules.

• Answered questions about products, prices, and durability and credit terms.

Century 21 Department store, New York, New York

Sales/Cashier, 2004 - 2004

• Totaled purchases, received payment, made change, and processes credit transaction.

• Computed sales price of merchandise.

• Maintained records related to sales.

Education

H.S., 2005

Norman Thomas High School, New York, New York

B.S., Economics Specialization in Forensic Analysis, 2010

John Jay College of Criminal Justice, New York, NY

Still in progress

Skills

• Critical Thinking • Data Entry

• Time Management • Filing

• Reception Duties • Strategic Planning

Contact this candidate