Administrative Assistant Manager

Location:

Posted:

September 13, 2010

Barbara Feyen

Professional summary

An able problem-solver with the tenacity to successful complete assignments and the flexibility

to adapt to changing situations and requirements. A hands-on professional who leads by example.

Possess excellent interpersonal skills, with ability to put individuals at ease. A self- motivated

team player, developing good rapport with peers, management and customers.

Qualification Summary

Accurately type correspondence and e-mails using MS Word and Outlook on daily basis.

Utilize MS Excel and Access programs on daily basis to maintain accurate records for

scheduling.

Developed and implemented procedural and training manuals using MS Word and Publisher

programs.

Maintain all files in an organized fashion for easy accessibility and retrieval.

Coordinate with various departments to ensure daily scheduled activities are successfully

completed.

Handle and resolve all customer complaints, resolving time sensitive issues in an expedient

manner to the customer’s satisfaction.

Maintain the confidentiality of clients and staff by proper handling of all records and

information.

Greet all customers in professional, friendly manner, assisting them by providing information or

aid in resolving a problem, while promoting the company.

Experience

Hancock Fabrics June 2010 – Present

Bradenton, Florida 34207

Floor Supervisor

Aris Horticulture April 1984 – June 2010

Parrish Florida, 34219

Grower Manager

Education

ATI Career Training Center

North Richland Hills, TX 76180

Medical Administrative Assistant Graduate January 2011

Gateway Technical Institute

Kenosha,WI 53144

Associate Degree Horticulture

Activities

American Cancer Society Volunteer

Member of committee for Relay for Life for 7 years.