Customer Service Sheet Metal

Henry A. Tracey

**** ****** ****

Baltimore, MD *1206

443-***-**** (Phone)

*************@*****.***

Objective

To obtain a Maintenance Mechanic position where

I can utilize my expertise in HVAC, plumbing

and electrical work to ensure effective

performance and maintenance of working units

and systems.

Skills, Qualifications, and Achievements

Certified Forklift Driver

Ability to operate class 3 to class 7 type lifts from power pallet

jacks, gas, electric, propane or diesel power to four wheel

drive-four wheel steer boom type yard lifts.

Skills in rigging and lifting complex materials in high tolerance

conditions.

Able to check off load list, do inventory and stock of incoming

materials off trucks.

5 Years

Customer Service

Ability to develop rapport with customers.

Maintain customer base and provide quality services.

Well-developed verbal communication skills.

Maintain a hand written record of all work and parts, customers

concerns on daily report.

4 Years

Elevator Construction, Sheet Metal Worker

More than 10 years experience in varied construction trades

including elevator installation and sheet metal work.

Well developed electrical skills.

Experience in construction and mechanical maintenance which

include painting, carpentry, installation, floor tile replacement,

plumbing and all phases of home repair and maintenance.

Adept at stick welding, gas and air burning, blueprint reading and

troubleshooting.

Skills in rigging and lifting complex materials in high tolerance

conditions.

Up to date in FIRST AID and JOB SAFETY PROCEDURES, including

LOCKOUT-TAG OUT, TEST and VERIFY.

Professional Experience

ThyssenKrupp Elevator Linthicum, MD

Mechanic 2006 to 2008

Installed hydraulic and traction elevators, escalators and

power walks which included assembling related parts, layout,

erection and hoisting. Wired all power and logic cables.

Piped oil lines above and below ground. Hoisted doors, fronts

and equipment. Unloaded equipment off trucks with forklift

and prepared for installation.

Professional Experience (continued)

Hydraulic Elevator Company Baltimore, MD

Mechanic/Apprentice 1998 to 2004

Assembled tools, parts and equipment to perform work

assignment. Evaluated job site for safety. Managed all phases

of elevator installation, including delivery of equipment to

job site. Coordinated work with General Contractor, other

tradespersons, building owners and managers to prioritize all

work to be done in a safe and workman like manner.

Kona Elevator Company LOCAL 7 Baltimore, MD

Mechanic/Apprentice 2001 to 2002

Assisted mechanic to assemble and install parts and equipment

for elevator installation. Kept daily logbook of work

performed and time used.

Tracey Distributors Baltimore, MD

Owner 1992 to 2000

Managed all phases of new paper home delivery service,

including customer service, complaints, accounting and

inventory. Kept records of all customers profiles payments

and services in computer file. Personally corresponded with

any customer requiring assistance.

Education

National Elevator Industry Educational Program Baltimore, MD

Masters Degree 2007

Sheet Metal Workers Apprenticeship School Local 100 Baltimore, MD

Masters Degree 1994

Certifications

Mechanic Elevator Constructor

NEIP

MD, USA

Sheet Metal Mechanic

Union Sheet Metal Workers

MD, USA

Forklift Operator Class 3-7

ThyssenKrupp Elevator Corporation

MD, USA

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