Manager Customer Service

Doug Anderson

**** ******** ***** ( Missouri City, Texas 77459 ( 281-***-**** ( (281)

***-**** ****** ***************@*****.***

Profile

A results oriented manager with more than 25 years of hands-on management

including on-site safety, scheduling, purchasing and managing budgets.

Professional Experience

Green Mountain Building Co., Houston, Texas

December 2009 to present

Manager, Operations

. Cost estimating for residential and commercial construction projects

. Management of construction projects

GSG Builders, Houston, Texas

1996 - May 2009

VP Construction

. 100% project completion on time while meeting strict timelines and

budget requirements

. Established valuable vendor relationships and obtained a skilled pool

of trades used for projects

. Schedule client meetings, conducted needs assessment, discuss design

concerns and cost-effective options when needed

. Secure 80 percent of new business for company through exceptional

customer relations, hard work and word-of-mouth

. Conducted project meetings and prepared daily & weekly reports of the

projects progress

Gateway Homes, Houston, Texas

1994 - 1996

Construction Superintendent

. Responsible for new home construction in several subdivisions.

. Responsible for all phases of construction, scheduling of trades,

payroll and customer warranty

U-Haul Company of Houston, Texas

Vice President

. Oversaw the operations of all rental centers in Houston area

. HR responsibilities in addition to management of rental center budgets

. Developed and implemented a safety program which won corporate

recognition

ABC Liquors, Inc., Tampa, Florida

Store Manager

. Managed one of 93 statewide stores

. Hired and trained sales staff

. Managed customer service

. Oversaw product merchandising

Montgomery Ward, Jacksonville, Florida

Management

. Responsible for multiple departments overseeing sales operations,

hiring and managing sales staff and successfully meeting sales goals

. Responsible for all merchandising, signage and promotions

. Oversaw signage of two new store openings

Education

B.S. in Marketing ( College of Business Administration ( University of

Florida

Additional Skills & Interests

. Proficiency in reading & speaking Spanish

. Classical guitar

. Aviation (ATP) & Flight Instructor

Contact this candidate