Customer Service Manager
Resume:
Deanna Allison
**** ********* **** ****** - ****** Hill, NJ 08002 - 609-***-**** -
***********@*****.***
Professional Profile
Highly motivated, sales and customer service professional. Many years of
experience in sales, account management, cold calling and general office
skills. Accustomed to handling sensitive and confidential information.
Thrive in deadline-driven and quota based environments where ability to
multi-task is key. Very flexible and versatile, excellent team player.
Professional Experience
Expressive Designs, Cherry Hill, NJ
Self-Employed Interior Design Consultant 2004 - Present
. Design, organize, plan, renovate and create functional residential
interiors.
. Provide in-home consultations and contract services with prospective
clients.
. Services include coordinating, budgeting, specifying and purchasing
merchandise.
Corporate Account Manager
Programmer's Paradise, Mt. Laurel, NJ 2002
-2003
. Sold computer products and services to c-level business customers via
computer and telephone.
. Prepared proposals and bid specifications daily to strategically win new
business.
Corporate Account Manager
Micro Warehouse, Gibbsboro, NJ
1998 -2001
. Established business accounts for computer software and computer hardware
reseller.
. Practiced suggestive selling, product knowledge and outstanding customer
service.
. Exceed monthly quota by 25%-50% each month.
Customer Service / Office Manager
Leader Cards Inc., Paulsboro, NJ 1992 -1997
. Managed office and warehouse staff of 10 employees for major
envelope supplier.
. Serviced major printing and envelope companies throughout the
northeast region.
. Coordinated and expedited deliveries and responsible for all
office functions.
Education & Achievements
Camden County College
A+ Certification (1998), Computer Science (1984 -1986)
President's Club (1998,1999) Highest Sales Awards (1998 - 2003)
Skills
Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Internet
Explorer
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