N orma Montes
Whittier, CA
************@*****.***
Summa ry: E xcellent Customer Relation skills in Management.
Employment 2009
B ankers L ife & Casualty Brea, CA
Insurance Sales Representative
Cold Calling, Schedule appts, In home presentations (Long/Short Term Care, L ife
I nsurance, Burial Insurance) Mortgage Insurance, Medical Supplement
2007 - 2008 Seccion Amarilla (Spanish Yellow Pages) Santa Fe Springs, CA
Account Executive
F ield Sales Representative, Cold Calling, Schedule own appt. Prepare Ads,
P resentations, Complete Contracts, Close the Transactions
2004 - 2007 Century 21, Excellence Santa Fe Springs, CA
Realtor/Notary
M arketing, Prepare Flyer, Placing Ads, Open House Presentations. Complete Real
Estate Contracts. Door Knocking, Cold Calling, Field Sales
1987 - 2004 Smart & Final Corporate Offices Commerce CA
Marketing Customer Service Supervisor
Supervise temporary and full time staff. Start up and structure new card
p rograms. Order and negotiate pricing for materials, save company budget.
P repare bulletins for 176 stores as needed. Prepare Customer Database. Speak
d irectly with customers on a daily basis, ensuring the customers needs.
Smart & Final Support Buyer - Temporary (Category Candy/ Paper)
Order products for 176 stores daily. Meet and negotiate directly with vendors as
needed.
American Capital/Part Time - Apartment Property Manager Downey, CA
Manage 36 units, In terview Clients, Qualify and Maintain Property, Show
apartments when available.
Education
*South Gate High School *Cerri tos College *Barclay Career Schools
S kills
M icrosoft Word, Excel, Access, Tandem (Base 24) Basic Rhumba Front End SAS, M LS
Other
Real Estate License
L ife Agent/Accidental and Health L icense
Notary