Customer Service Sales Representative

Phillip Powell

***** *. ***** ***** ( Avondale, AZ ( 623-***-**** (

*****************@*****.***

Targeting Entry Level Electronic Equipment Technician Positions

0. Upcoming ITT Tech AA graduate offering a strong academic background in

Electronics

0. Proficient in a range of computer systems, languages, tools, and

testing methodologies

0. Quickly learn and master new technology

0. Equally successful in both team and self-directed settings

0. Skilled in concept development

0. Excellent organizational and time management skills

0. Self-motivated learner and employee

0. Excellent verbal and written communication skills

Education

ITT Tech - Phoenix, Arizona, Degree expected 12/10

A.A. in Computer/Electronics Engineering ( GPA: 3.75

Mogollon High School - Heber, Arizona

Graduate 05/03

Technology Summary

Systems: Windows 9X/NT/2000/XP/2K3

Languages: C, HTML

Software: MS Office (Word, Excel, PowerPoint), MS Project, MS Visio

Electronic AC/DC, digital and analog electronics, communications circuits,

s: component level and board level troubleshooting

Tools: Proficient in the operation of multi-meters, oscilloscopes, with the

ability to read schematics

Professional Experience

AZ Complete Full Line Vending, Glendale, Arizona January 2009 - Current

I am currently a Warehouse Control - Driver at AZ Complete. This position

oversees and manages inventory control of full line grocery, chocolate, and

tobacco items. I am a detail oriented professional, which affords the

company no loss of revenue. In addition, I perform driving duties for the

company, which includes customer satisfaction by providing timely

deliveries and exceptional customer service. I communicate clearly and

effectively with a variety of audiences. I consistently anticipate

challenges and develop logical solutions to address issues.

Rummel Construction, Scottsdale, Arizona May 2008 - December 2008

I worked as a water truck driver, laborer, and grade checker at this

foundation construction company. I was responsible ensuring proper moisture

of dirt while on any given job site, ensuring the company did not receive

dust tickets. I labored for operators of equipment in areas where machinery

could not reach. I assisted with the prompt cleaning of roads to ensure no

fines were imposed on the company. This position required a detail oriented

and diligent nature, which I possess.

AZ Complete Full Line Vending, Glendale, Arizona August 2006 - November

2007

I was a driver and sales representative at AZ Complete. In this position, I

was responsible for the prompt delivery of tobacco and food products to 60

key accounts across Arizona and So. California, including grocery stores

and food stands. I am an extremely organized professional, determining

efficient routes for safe and timely deliveries. My attention to detail

provides for the accurate delivery and satisfaction of all customers. In

addition, I am a very seasoned sales representative, with extensive

customer service

Professional Experience (Continued)

AZ Complete Full Line Vending, Glendale, Arizona (Continued)

expertise. I was responsible for compiling and issuing customer invoices,

handling product returns and credits as required. I also collected accurate

payments from accounts. I possess a skill set that enable me to be a

positive trainer and motivator for new drivers. I assisted each new driver

with learning company policies and procedures, including updating of daily

trip sheets and work orders. I am a competent communicator able to address

all levels of staff and customer base.

Penske Truck Rental, Phoenix, Arizona December 2005 - August 2006

I was employed as a customer service representative. With my outgoing and

friendly personality, I delivered and received equipment, detailed trucks

and equipment, and prepared all for future customers. I was meticulous in

my responsibility of performing preventative maintenance of all equipment

to ensure proper performance upon rental.

Rim Crest Contracting, Heber, Arizona November 2004 - December 2005

I was a construction worker for a reputable general contracting firm. I

worked conscientiously performing general construction as a framer, as well

as the installation of concrete slabs. My employer respected my strong work

ethic.

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