Administrative Assistant Office

Evita Pagan

** ******* ***. ***. ***

Jersey City, NJ 07304

646-***-****

*****.*****@*****.***

Education:

John Jay College of Criminal Justice/CUNY New York, NY

Bachelors Degree. Forensic Science: June 2012

LaGuardia Community College/CUNY Long Island City, NY

A.A.S. Mortuary Science: May 2003

McAllister Institute of Funeral Services, New York, NY

Mortuary Science December 2003

Passed the National Board Examination

Experience:

Sam Doshi Home Loans, Jersey City, NJ 11/09-01/10

Loan Processor

. Processed mortgage loans, including disclosure statements

. Prequalified applicants and submitted loans for approval

. Answered telephones from prospective and current home and condominium

buyers

. Evaluated applicants financial background

Global Bondholder Services, New York, NY 08/09-11/09

Administrative Assistant/Information Agent

. Answered telephone from Bond Holders, and Brokers

. Handled information requests

. Performed clerical functions such as, preparing correspondence, arranging

conference calls, and scheduling meetings

The Altman Group, Lyndhurst, NJ 02/08-

07/09

Proxy Solicitation Agent/Inbound Agent/Outbound Agent/Top Lister

. Maintained comprehensive knowledge of all ongoing campaigns

. Gave accurate information to shareholders

. Answered shareholders questions and addressed concerns

. Successfully capturing telephone votes by asking shareholders if he/she

would like to vote in favor, abstain or against the updated proposal.

. Received over 300 phone calls per day from Shareholders responding to

the updated proposal

. Made over 30 calls per hour (how do you maintain calls?)

. Assisted with questions shareholders had regarding their trust funds.

Bensonhurst Driving School, Brooklyn, NY 09/03-

09/07

Secretary/Personal Maintenance for Renato Grasso

. Performed book keeping and accounting for the school

. Attended potential students

. Arranged appointments, and kept track of all current cars for the school

Family Institute/LaGuardia C.C., L.I.C, NY 09/01-

06/02

Office Assistant

. Typed office payroll information.

. Photocopied and filed personnel records.

. Delivered interoffice items to other buildings.

U.S. Census Bureau, Brooklyn, NY

03/00-09/00

Enumerator/Field Operator

. Conducted door-to-door resident surveys on income and family size.

Skills:

. Proficient in Microsoft Word, Excel, PowerPoint, and Outlook

. Impeccable communication, interpersonal, multitasking, and organizational

skills

. Ability to multiple-task

. Type 60WPM

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