Customer Service Administrative Assistant
Resume:
Greetings,
My name is Shishawna Moore and I have over 15 years of experience as an
administrative assistant to offer you. I have worked in various industries
including, social services, human resources, and financial institutions. As
a professional, I understand the importance of excellent quality and
customer service, while maintaining professionalism and confidentiality
within an organization. I feel confident that my combination of experience,
education, and acquired skills will be an asset to your company and hope to
be considered to fill the open position within your company.
Please review my resume and become familiar with the qualities that I
possess which would make me the perfect candidate for employment within
your company. Should you feel that my qualities meet your needs, please
contact me either by phone or email as listed below. I look forward to
hearing from you soon. Thank you in advance for your time and
consideration.
Sincerely,
Shishawna N. Moore
*********@*******.***
1060 Court Drive, Apt. F, Duluth, GA 30096
Phone: 951-***-**** E-mail: *********@*******.***
SHISHAWNA N. MOORE
OBJECTIVE
Looking to obtain a position within a company where my professionalism,
experience, and education can be utilized to enhance business objectives
and customer service.
SUMMARY OF QUALIFICATIONS
*15 years of administrative, clerical, and general office experience
*6 years of social and family service experience
*2 years of human resources experience
*2 years of loan processing experience
*Proficient in Windows, Microsoft Office, internet research, emailing, and
use of office machines
*Proven professional, able to prioritize and effectively organize goals in
a timely manner
*Accustomed to stressful environments with ability to think quickly and
successfully handle difficult situations
EMPLOYMENT HISTORY
Owner/Child Care Provider
Moreno Valley, CA
Divine Inspirations Family Daycare
March 2009 -Present
Control all aspects of daily operation of facility; negotiate parent
contracts; accounts payable and receivable; maintain monthly budget;
acquire all necessary supplies and food items; compose and distribute
publications and marketing materials; organize weekly pre-k lesson plans,
including daily arts and craft projects; provide after school pick up for
local school age children; assist with homework and projects.
Loan Processor/Administrative Assistant
Irvine, CA
Graypoint Auto Finance Corporation
April 2006 -April 2008
Processed auto loan contract packages; entered customer data into computer
system; conducted employment and residence verifications; completed
customer and dealer interviews; communicated with departments regarding
dealers, customer accounts, and legal issues; approved completed loans;
dispersed dealer payments; maintained customer files; handled follow-ups or
referred to appropriate department.
Administrative Assistant
Riverside, CA
Riverside Personnel Service Oct
2005 -March 2006
Assisted various departments with duties; maintained office appointment and
event calendars; used inter-office paging system; composed weekly bulletin;
provided customer service via telephone, email, and in person; database
management.
Human Resources Assistant/Receptionist
Riverside, CA
Universal Protection Service July
2003 - Oct 2005
Recruited and processed new applicants; conducted weekly new hire
orientations; enrolled employees in benefit packages and payroll direct
deposit; communicated with State agencies regarding employee licenses;
arranged staff trainings and certification courses; designed various forms
and implemented procedures to enhance business operations; presented weekly
budget reports; maintained employee files as well as company uniform and
supply inventories.
Assistant Recreation Coordinator
Riverside, CA
City of Riverside - Park and Recreation Dept
May 1997 - Aug 2002
Planned and coordinated community programs and special events, vendor and
informational fairs; community center coordinator for six months, directly
supervising a staff of twelve at two sites; organized, registered, and
supervised youth and adult sports leagues; recruited for, scheduled, and
oversaw contract classes; served as chairperson of five major city-wide
special events; constructed, edited, and distributed city-wide newsletter,
flyers, and various marketing materials.
EDUCATION
University of California, Riverside
Riverside, CA
Bachelor of Arts, Ethnic Studies
June 2004
CBEST Completed April 2009
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