Customer Service Representative
Resume:
Tamara N. Wright
Grandview Mo, 64030
Skills and Capabilities:
. Gained a working knowledge of modern clerical accounting
principles:
Accounts Receivable Accounts Payable Payroll
Income Statements General Ledger Taxes
JIS OSCA Lotus Notes Jewels Baris
. Skilled in Microsoft software programs: Word, Excel, Access, &
PowerPoint
. Filed alphabetically, numerically, geographically, and by
subject
. Operated a multi-line phone system
. Working with in TA 2000 and AWD
. Working with People
. Processing reports
. Tracking shipments
. Setting up special pick-ups and deliveries /Internationally
. Understanding Insurance plans
. Issuing and withdrawing warrants for arrest
Education:
10/02 - 07/03 Wright Business School Overland Park, Kansas
Diploma: Accounting
02/00- 12/01 Kansas City Job Corps Kansas City,
Missouri
High School Diploma: Business Office
Technology
Experience:
2008- Present 16th Circuit Jackson Count Court Kansas City, MO
Court Clerk II
. Data entry of sentence
. Issue/recalled and withdrawing of warrant for arrest.
. Filing back files.
2005-2007
2004-2005 Caremark Prescriptions Lee's Summit, Missouri
Customer Service Rep
. Also worked though temp help.
. Refilling prescriptions and set up shipment, and educate clients
on their benefits.
2004-2004 Menlo Forwarding Overland Park, Kansas
Customer Service/Agent
. Scheduling, tracking shipments and running rates
. Processing reports on company accounts notifying them on how
their shipment is moving.
2003-2004 Waddell & Reed Shawnee Mission, Kansas
Exchange Processor
. Exchanging money and shares upon request of customer
2001- 2003 Walgreen's Kansas City, Missouri
Customer Service/Cashier
. Processed customers' orders and utilized computerized cash register
. Assisted customers in locating merchandise
. Consulted with customers on beauty aids
2002-2002 Ace Loans Kansas City, Missouri
Customers Service Representative
. Approved loans and processed loans
. Collected payments on existing loans
2000-2001 Just 4 Feet Kansas City,
Missouri
Customer Service Representative
. Assisted customers in selecting clothes and shoes
References:
References furnished upon request
Contact this candidate