Customer Service Administrative Assistant
Resume:
Yvette Brown
Denver CO, ***05
*******@*****.***
CAREER OBJECTIVE
To obtain a permanent employment with a reputable
company, in a Customer Service rep position that
offers challenge and an opportunity for growth.
SKILLS
Medical Terminology CPR
Alphanumeric filing
Insurance Terminology UB-9
Customer Service
Admin Assistant HIPPA
10-key
Receptionist Microsoft Outlook
Multi-phone lines
Office clerk Microsoft Excel
Collections
Filing clerk Microsoft Word
Scheduler
Interviewer ICD-9 coding
Audits
WORK HISTORY
Monaco Park Health and Rehabilitation Center
Medical Records Clerk 05/12/2009-04/05/2010
I did Discharge/Admin audits, thinning charts, filing telephone
orders/physicians orders etc. Did some coding, I would mail documents
out to doctors, answering and transferring calls to staff and elders.
Answering call lights when on. I had an ambassador's assignment, were
I sit and talk one on one with elders, in their family making sure
that their needs are fulfilled. I got charts ready for the Admission
department. Enter elders who are just admitting, in to Care Central.
Also I would do financial packets, for elders admitting into the
facility.
Snelling Personal
Assignment: Denver Housing Authority 09/26/2007-
06/05/2008
Interviewer/ Filing Clerk
Interviewing clients for the Zero Income program, entered Annual's and
Interims into Elite, I worked with Section 8 Management and
technicians, as an assistant when I was done interviewing. I also
worked in the Section 8 filing room filing documents. Assist, Managers
in the Public Housing department, worked in the Inspections department
filing documents. I did proof reading, answering and transferring
calls; also third party verifications.
Rocky Mountain Medical 08/15/2005-
09/14/2005
Administrative Assistant
Externship
Taking co-payments getting patients ready for the doctor. I made sure
the patients get to and from the facility safe. Proof reading
documents, also doing spread sheets, filing, scheduling appointments.
I transferred calls to the doctor. I did the mailing and, maintaining
office setting.
EDUCATION
Parks College 02/15/2005-
09/14/2005
Medical and Dental Administrative Assistant Diploma
Presidents and Dean's List GPA 3.0
REFERENCE UPON REQUEST
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