Customer Service Technician

GREGORY POPOVITCH

Phone: 908-***-****

*** ****** **; Colonia NJ 07067 E-

Mail: ********@*****.***

SKILLS:

Accounting:

( Accounts Payable ( Payroll (

Accounts Receivable

( Inventory ( QuickBooks (

Peachtree

( Bank Reconciliations

Computer:

( Word ( Excel ( Power

Point

( Access (Architectural Floor Plans (

AutoCAD 2007

( Architectural Desktop ( Broken-out Section Views

( Land Desktop

( Assembled and Exploded Views ( Mechanical & Component Assemblies

( Solid works

Language:

( English ( Polish (

Russian

Technical Experience:

2003/2009 Lucos Transportation,

Woodbridge, NJ

Transportation & Communication Technician/Customer Service

( Improving customer service based on client feedback

( Follow the new policies and procedures

( Successfully handled all public relations issues

1999/2003 Comcast Cable Company

Union, NJ

Repair Cable Technician

( Receiving details of installation and address of the client

( Reviewing the network details and the overall arrangement of

the house of the client

( Using intelligent switches for cable installations involving

two or more television sets

( Interacting with the clients and informing about the

precautions with the cable networks

( Collecting dues, pays and reporting the details at the company

office

( Attending the complaint and maintenance calls from the clients

1997/1999 Tycom

Clark, NJ

Assembly Technician

1994/1997 Ricoh Corporation

Pine Brook, NJ

Repair for Copier Technician

1990/1994 O'haus Corp.

Florham Park, NJ

Repair Scale Technician

2009/2010 CDM Institute

Woodbridge, NJ

Computerized Accounting-Certificate

I learned Accounting Principle, Finance report, Account

Receivable and Payable

(Manual & Computerized Accounting)

Certified in Autodesk & Solid works

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